Abstract
Municipalities play an integral part in the strive for resilient societies. A resilient municipality is not only prepared for short-term shocks such as natural disasters but also more successful in mastering long-term stresses such as profound in-creases or decreases of population. Backed by a large-scale research project we have developed a Resilience Information Portal (RIP). It serves as an artefact to support cross-sector collaboration within a municipality. The core challenges in implementing such a portal reside not in the technological work, though. Rather, it needs to be implemented in the communication and IT strategy of a municipality and be tailored to the processes. In this article, we present key elements for cross-sector collaboration, which were extracted from the implementation process. These insights will prove helpful for municipalities in supporting their journey towards more resilience with technological means.
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- 1.
While it might be guessed that interviewing six out of seven cities had a particular strategic background, it merely derived from the way project work was organized.
- 2.
Please note that only minor editing has been done for quotes from oral expressions; we refrained from fixing grammatical or language problems where meaning or connotation was at the risk of being altered.
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Acknowledgements
This work was supported by the European Union’s Horizon 2020 Research and Innovation program [grant agreement number 653569]. We would like to thank the cities as well as all interview partners for their cooperation, in particular for their openness during the work with them.
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Sakurai, M., Majchrzak, T.A., Latinos, V. (2017). Towards a Framework for Cross-Sector Collaboration: Implementing a Resilience Information Portal. In: Dokas, I., Bellamine-Ben Saoud, N., Dugdale, J., Díaz, P. (eds) Information Systems for Crisis Response and Management in Mediterranean Countries. ISCRAM-med 2017. Lecture Notes in Business Information Processing, vol 301. Springer, Cham. https://doi.org/10.1007/978-3-319-67633-3_15
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