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The (Un)Enjoyable User Experience of Online Dating Systems

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Book cover Funology 2

Part of the book series: Human–Computer Interaction Series ((HCIS))

Abstract

Online dating systems are used by millions of people around the world to pursue love, sex, friendship, and other goals. Several product features of online dating systems contribute to a seemingly enjoyable and rewarding user experience. For example, the “swiping” mechanism commonly found in many of today’s mobile dating apps has been likened to a game (Purvis in Why using Tinder is so satisfying. The Washington Post, 2017). Users swipe right to “like” profiles that they find attractive, and swipe left to reject the others. Receiving a match in these apps (i.e. discovering that an attractive user reciprocated a “like”) can be an exciting and addictive experience, not unlike winning a trivial amount of cash on a casino’s slot machine. Let’s pull the lever just one more time, let’s view just one more profile.

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Acknowledgements

Some material cited in this chapter (Zytko et al. 2016) is based upon work supported by the National Science Foundation under Grant No. 1422696. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.

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Correspondence to Doug Zytko .

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Zytko, D., Grandhi, S., Jones, Q. (2018). The (Un)Enjoyable User Experience of Online Dating Systems. In: Blythe, M., Monk, A. (eds) Funology 2. Human–Computer Interaction Series. Springer, Cham. https://doi.org/10.1007/978-3-319-68213-6_5

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  • DOI: https://doi.org/10.1007/978-3-319-68213-6_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-68212-9

  • Online ISBN: 978-3-319-68213-6

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