Abstract
Supporting the use of technology into industrial environments is an issue of mass appeal within the Industry 4.0 initiative, with a lot of promising research especially into interaction, production and training sections. In this paper, a Social Collaboration platform is introduced which creates an online community for workers as well as an Augmented Reality (AR) tool for production and training purposes both of which constitute gamified applications on which a customizable Gamification platform is applied according to impending needs. These tools have been implemented in order to become of daily use to employees in factories and incentivize them to promote collaboration, engagement, participation and work satisfaction. Every promoted industrial behavior can be described and awarded based on the offered rule engine. Thus, two gamified processes are offered regarding Social Collaboration and AR training to employees of industrial environments, so that an inference is drawn concerning participation, satisfaction and self-fulfillment. The use of the platforms is illustrated in this paper by two examples consisting one use case for a section in social collaboration and a second use case of training through AR.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Li, M., Chen, G., Zhang, Z., Fu, Y.: A social collaboration platform for enterprise social networking. In: IEEE 16th International Conference on Computer Supported Cooperative Work in Design 2012 (CSCWD), pp. 671–677 (2012)
Wolf, T., Schröter, A., Damian, D., Panjer, L.D., Nguyen, T.H.: Mining task-based social networks to explore collaboration in software teams. IEEE Softw. 26(1), 58–66 (2009)
Stieglitz, S., Lattemann, C., Robra-Bissantz, S., Zarnekow, R., Brockmann, T. (eds.): Gamification: Using Game Elements in Serious Contexts. Springer, Cham (2017). doi:10.1007/978-3-319-45557-0
Iyer, L., Paul, S., Zhou, L.: Introduction to the data science for collaboration minitrack. In: HICSS, p. 337 (2016)
Brown, T.M., Smith, T.R., Gabbard, J.L., Gilbert, J.E.: Advanced learning technologies (ICALT). In: 16th International Conference on IEEE 2016, pp. 260–264.IEEE (2016)
Pereira, P., Duarte, E., Rebelo, F., Noriega, P.: A review of gamification for health-related contexts. In: Marcus, A. (ed.) DUXU 2014. LNCS, vol. 8518, pp. 742–753. Springer, Cham (2014). doi:10.1007/978-3-319-07626-3_70
Korn, O.: Industrial playgrounds: how gamification helps to enrich work for elderly or impaired persons in production. In: Proceedings of the 4th ACM SIGCHI symposium on Engineering interactive computing systems, pp. 313–316 (2012)
Webel, S., Bockholt, U., Engelke, T., Gavish, N., Olbrich, M., Preusche, C.: An augmented reality training platform for assembly and maintenance skills. Rob. Auton. Syst. 61(4), 398–403 (2013)
Groh, F.: Gamification: state of the art definition and utilization. Inst. Media Inform. Ulm Univ. 39, 39–46 (2012)
Deci, E.E., Ryan, R.M.: Intrinsic Motivation and Self-Determination in Human Behavior. Springer, US (1985)
Acknowledgments
This work has been partially supported by the European Commission through the project HORIZON 2020-INNOVATION ACTIONS (IA)-636302-SATISFACTORY, and the project HORIZON 2020-RESEARCH & INNOVATION ACTIONS (RIA)-690211-CAREGIVERSPRO.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Lithoxoidou, E.E. et al. (2017). Improvement of the Workers’ Satisfaction and Collaborative Spirit Through Gamification. In: Kompatsiaris, I., et al. Internet Science. INSCI 2017. Lecture Notes in Computer Science(), vol 10673. Springer, Cham. https://doi.org/10.1007/978-3-319-70284-1_15
Download citation
DOI: https://doi.org/10.1007/978-3-319-70284-1_15
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-70283-4
Online ISBN: 978-3-319-70284-1
eBook Packages: Computer ScienceComputer Science (R0)