Skip to main content
SpringerLink
Log in
Book cover

European Conference on Information Literacy

ECIL 2017: Information Literacy in the Workplace pp 430–439Cite as

Evidence of the Effectiveness of a Digital Tool to Promote Health Service Literacy Among Young University Students

  • Conference paper
  • First Online:

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 810))

Abstract

University students face for their first time the necessity to find and access health services on their own. Information on health services is easily available online, but young people have difficulties with evaluating its trustworthiness and navigating multiple choices. We produced a digital information tool in the form of an interactive map displaying 88 preselected youth-friendly health services in the Bordeaux area (France). The tool was tested by 319 students who answered a first questionnaire on their knowledge of local youth-friendly health services. Among them, 73 students answered an additional satisfaction questionnaire: 85% declared having obtained clear information through this tool, and 100% felt reassured by the fact that information was advised by experts. Findings suggest that trustworthy institutional digital information tools can contribute to increase students’ health service literacy, thus enhancing their access to care.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   155.00
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. Kantanis, S.T.: Factors that affect student transition from year 12 to the first year of university: a case study of arts undergraduates at Monash University. In: Conference paper Australian Association for Research in Education, Brisbane (1997)

    Google Scholar 

  2. Meier, S., Stock, C., Krämer, A.: The contribution of health discussion groups with students to campus health promotion. Health Promot. Int. 22(1), 28–36 (2007)

    Article  Google Scholar 

  3. Booth, M.L., Bernard, D., Quine, S., Kang, M.S., Usherwood, T., Alperstein, G., Bennett, D.L.: Access to health care among Australian adolescents young people’s perspectives and their sociodemographic distribution. J. Adolesc. Health 34(1), 97–103 (2004)

    Article  Google Scholar 

  4. Klein, J.D., McNulty, M., Flatau, C.N.: Adolescents’ access to careteenagers’ self-reported use of services and perceived access to confidential care. Arch. Pediatr. Adolesc. Med. 152(7), 676–682 (1998)

    Article  Google Scholar 

  5. Tylee, A., Haller, D.M., Graham, T., Churchill, R., Sanci, L.A.: Youth-friendly primary-care services: how are we doing and what more needs to be done? Lancet 369(9572), 1565–1573 (2007)

    Article  Google Scholar 

  6. Garoufallou, E., Chatzopoulou, C., Tzura, E., Maranga, S., Siatri, R., Zafeiriou, G., Antonopoulou, S.: How university students in health care look for information: use and initial appraisal of information resources. In: Kurbanoğlu, S., Boustany, J., Špiranec, S., Grassian, E., Mizrachi, D., Roy, L., Çakmak, T. (eds.) ECIL 2016. CCIS, vol. 676, pp. 412–421. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-52162-6_41

    Chapter  Google Scholar 

  7. Amante, D.J., Hogan, T.P., Pagoto, S.L., English, T.M., Lapane, K.L.: Access to care and use of the internet to search for health information: results from the US national health interview survey. JMIR 17(4), e106 (2015)

    Google Scholar 

  8. Cline, R.J., Haynes, K.M.: Consumer health information seeking on the internet: the state of the art. Health Educ. Res. 16(6), 671–692 (2001)

    Article  Google Scholar 

  9. Ivanitskaya, L., O’Boyle, I., Casey, A.M.: Health information literacy and competencies of information age students: results from the interactive online research readiness self-assessment (RRSA). JMIR 8(2), e6 (2006)

    Google Scholar 

  10. Selwyn, N.: Young people and their information needs in the context of the information society. Technical report from the Directorate of Youth and Sport of the Council of Europe/European Agency for Youth Information and Counseling, Colloquy on youth information, Budapest (2007)

    Google Scholar 

  11. Libutti, L.: Young people and information literacy. In: Valente, A. (ed.) Science: Perception and Participation, pp. 69–74. Biblink, Rome (2009)

    Google Scholar 

  12. Sørensen, K., Van den Broucke, S., Fullam, J., Doyle, G., Pelikan, J., Slonska, Z., Brand, H.: Health literacy and public health: a systematic review and integration of definitions and models. BMC Public Health 12(1), 80 (2012)

    Article  Google Scholar 

  13. Australian Government: The Privacy Act and Health Information (2008). http://www.alrc.gov.au/publications/62.%20The%20Privacy%20Act%20and%20Health%20Information/definition-%E2%80%98health-information%E2%80%99. Accessed July 2017

  14. Paasche-Orlow, M.K., Wolf, M.S.: The causal pathways linking health literacy to health outcomes. Am. J. Health Behav. 31(1), 19–26 (2007)

    Article  Google Scholar 

  15. Niemelä, R., Ek, S., Eriksson-Backa, K., Huotari, M.L.: A screening tool for assessing everyday health information literacy. Int. J. Lib. Inf. Sci. 62(2), 125–134 (2012)

    Google Scholar 

  16. Enwald, H., Hirvonen, N., Huotari, M.L., Korpelainen, R., Pyky, R., Savolainen, M., Salonurmi, T., Keränen, A.M., Jokelainen, T., Niemelä, R.: Everyday health information literacy among young men compared with adults with high risk for metabolic syndrome – a cross-sectional population-based study. J. Inf. Sci. 42(3), 344–355 (2016)

    Article  Google Scholar 

  17. Ickes, M.J., Cottrell, R.: Health literacy in college students. J. Am. Coll. Health 58(5), 491–498 (2010)

    Article  Google Scholar 

  18. Perrault, E.: Students’ lack of knowledge regarding healthcare providers’ duties, and their preferences for information when selecting new providers. Eur. J. Pers. Cent. Healthc. 3(1), 113–121 (2015)

    Article  Google Scholar 

  19. Schweitzer, R.D.: Problems and awareness of support services among students at an urban Australian university. J. Am. Coll. Health 45(2), 73–77 (1996)

    Article  Google Scholar 

  20. Official website of the i-Share study. http://www.i-share.fr

  21. W.H.O.: The Global Strategy for Women’s, Children’s and Adolescents Health 2016–2030. Every Woman Every Child, New York (2015)

    Google Scholar 

  22. Montagni, I., Langlois, E., Wittwer, J., Tzourio, C.: Co-creating and evaluating a web-app mapping real-world health care services for students: the servi-share protocol. JMIR Res. Protoc. 6(2), e24 (2017)

    Article  Google Scholar 

  23. Vincent, K.B., Kasperski, S.J., Caldeira, K.M., Garnier-Dykstra, L.M., Pinchevsky, G.M., O’Grady, K.E., Arria, A.M.: Maintaining superior follow-up rates in a longitudinal study: experiences from the college life study. Int. J. Mult. Res. Approaches 6(1), 4406 (2012)

    Google Scholar 

  24. Baker, D.W.: The meaning and the measure of health literacy. J Gen. Int. Med. 21(8), 878–883 (2006)

    Article  Google Scholar 

  25. W.H.O.: eHealth Tools and Services: Needs of Member States, Geneva (2005)

    Google Scholar 

  26. Harper, R.: Development of a health literacy assessment for young adult college students: a pilot study. J. Am. Coll. Health 62(2), 125–134 (2014)

    Article  Google Scholar 

Download references

Acknowledgements

The authors would like to thank Tanguy Cariou (University of Bordeaux, Inserm, Bordeaux Population Health Research Center, France) for his contribution to this paper (descriptive analyses). The authors also thank the servi-Share and i-Share teams for their operational support.

Author information

Authors and Affiliations

  1. University of Bordeaux, Inserm, Bordeaux Population Health Research Center, Team HEALTHY, UMR 1219, F-33000, Bordeaux, France

    Ilaria Montagni & Christophe Tzourio

Authors
  1. Ilaria Montagni
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Christophe Tzourio
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Ilaria Montagni .

Editor information

Editors and Affiliations

  1. Hacettepe University, Beytepe, Ankara, Turkey

    Serap Kurbanoğlu

  2. University of Paris-Est, Champs-sur-Marne, France

    Joumana Boustany

  3. University of Zagreb, Zagreb, Croatia

    Sonja Špiranec

  4. University of California (UCLA), Los Angeles, California, USA

    Esther Grassian

  5. University of California (UCLA), Los Angeles, California, USA

    Diane Mizrachi

  6. University of Texas, Austin, Texas, USA

    Loriene Roy

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer International Publishing AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Montagni, I., Tzourio, C. (2018). Evidence of the Effectiveness of a Digital Tool to Promote Health Service Literacy Among Young University Students. In: Kurbanoğlu, S., Boustany, J., Špiranec, S., Grassian, E., Mizrachi, D., Roy, L. (eds) Information Literacy in the Workplace. ECIL 2017. Communications in Computer and Information Science, vol 810. Springer, Cham. https://doi.org/10.1007/978-3-319-74334-9_45

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-74334-9_45

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-74333-2

  • Online ISBN: 978-3-319-74334-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation