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Conference on Information Systems Management

Conference on Advanced Information Technologies for Management

ISM 2017, AITM 2017: Information Technology for Management. Ongoing Research and Development pp 173–193Cite as

Small Brazilian Business and IT Governance: Viability and Case Study

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 311))

Abstract

Small companies have potential to be agile, flexible and informal - this is possible because such companies are usually formed by few members (up to 9 people – statistic average in Brazil). This usually creates more synergy among these professionals because they incline to have more than a single role inside the company. Therefore, it is understandable that those professionals should multi-task, splitting their working hours among different kinds of demands: what may cause difficulties in planning, development, verification, and improvement of internal processes. This article brings a case study where the COBIT 5.0 toolkit (Process Assessment Model) was used to identify internal processes that needed improvement within the studied company. In order to improve the selected processes, ISO/IEC 12207 was tailored concerning company’s needs. Additionally, it was applied a continuous improvement cycle – PDCA and it was also proposed the adoption of an agile method – SCRUM, to integrate internal activities and processes.

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Author information

Authors and Affiliations

  1. Instituto de Pesquisas Tecnológicas de São Paulo, Av. Almeida Prado, 532, São Paulo, SP, Brazil

    Daniel A. M. Aguillar, Isabel Murakami & Pedro Manso Jr.

  2. Centro Universitário FEI, Av. Humberto de Alencar Castelo Branco, 3972, São Bernardo do Campo, SP, Brazil

    Plinio Thomaz Aquino Jr.

Authors
  1. Daniel A. M. Aguillar
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  2. Isabel Murakami
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  3. Pedro Manso Jr.
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  4. Plinio Thomaz Aquino Jr.
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Corresponding author

Correspondence to Daniel A. M. Aguillar .

Editor information

Editors and Affiliations

  1. University of Economics in Katowice, Katowice, Poland

    Ewa Ziemba

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Aguillar, D.A.M., Murakami, I., Manso, P., Aquino, P.T. (2018). Small Brazilian Business and IT Governance: Viability and Case Study. In: Ziemba, E. (eds) Information Technology for Management. Ongoing Research and Development. ISM AITM 2017 2017. Lecture Notes in Business Information Processing, vol 311. Springer, Cham. https://doi.org/10.1007/978-3-319-77721-4_10

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  • DOI: https://doi.org/10.1007/978-3-319-77721-4_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-77720-7

  • Online ISBN: 978-3-319-77721-4

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