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Use of a Business Process Oriented Autopoietic Knowledge Management Support System in the Process of Auditing an Organisation’s Personal Data Protection

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Book cover Information Technology for Management. Ongoing Research and Development (ISM 2017, AITM 2017)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 311))

Abstract

A key aspect of the operation of organisations is execution of business processes that take place in them. However, completion of specific tasks requires application of specific knowledge defined by the context of its use. While for an expert in a certain field, using specific knowledge is a natural process, for an IT system designer it requires understanding of the purpose of a business process and places where specific knowledge resources are to be used. This paper addresses the issues of integrating business processes and organisational knowledge in the process of building systems designed to support activities connected with the process of an organisation’s security audit. In particular, it presents the reasons for integration of BPM and KM, elements of a proposed methodology. The main research findings include: analysis of the theory of integration of BPM and KM, presenting the stages of building a business process oriented autopoietic knowledge management support system and development of a prototype of a system to aid in auditing an organisation’s personal data protection.

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Authors and Affiliations

  1. University of Economics in Katowice, 1 Maja 50, 40-287, Katowice, Poland

    Mariusz Żytniewski

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Correspondence to Mariusz Żytniewski .

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  1. University of Economics in Katowice, Katowice, Poland

    Ewa Ziemba

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Żytniewski, M. (2018). Use of a Business Process Oriented Autopoietic Knowledge Management Support System in the Process of Auditing an Organisation’s Personal Data Protection. In: Ziemba, E. (eds) Information Technology for Management. Ongoing Research and Development. ISM AITM 2017 2017. Lecture Notes in Business Information Processing, vol 311. Springer, Cham. https://doi.org/10.1007/978-3-319-77721-4_4

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  • DOI: https://doi.org/10.1007/978-3-319-77721-4_4

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