Skip to main content
SpringerLink
Log in
Book cover

Advanced Social Interaction with Agents pp 57–60Cite as

ChaD: Chat-Oriented Dialog Systems

  • Chapter
  • First Online:

  • 979 Accesses

Part of the book series: Lecture Notes in Electrical Engineering ((LNEE,volume 510))

Abstract

Historically, conversational systems have focused on goal-directed interaction and this focus defined much of the work in the field of spoken dialog systems. More recently researchers have started to focus on non- goal-oriented dialog systems often referred to as “chat” systems. We refer to these as Chat-oriented Dialog (ChaD) systems. ChaD systems are not task-oriented and focus on what could be described as social conversation where the goal is to interact with a human interlocutor while maintaining an appropriate level of engagement. Research to date has identified a number of techniques that can be used to implement working ChaDs but it has also highlighted important limitations. This note describes key ChaD characteristics and proposes a research agenda.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  1. AVIOS: Conversational interaction conference. San Jose, CA (2017) http://www.conversationalinteraction.com/

  2. Banchs RE, Li H (2012) IRIS: a chat-oriented dialogue system based on the vector space model. In: Proceedings of the ACL 2012 system demonstrations, pp 37–42. Association for Computational Linguistics

    Google Scholar 

  3. Bohus D, Rudnicky AI (2009) The RavenClaw dialog management framework: architecture and systems. Comput Speech Lang 23(3):332–361

    Article  Google Scholar 

  4. Charras F, Dubuisson Duplessis G, Letard V, Ligozat AL, Rosset S (2016) Comparing system-response retrieval models for open-domain and casual conversational agent. In: Second workshop on Chatbots and conversational agent technologies

    Google Scholar 

  5. Foster ME, Gaschler A, Giuliani M, Isard A, Pateraki M, Petrick RP (2012) Two people walk into a bar: Dynamic multi-party social interaction with a robot agent. In: Proceedings of the 14th ACM international conference on multimodal interaction, ICMI ’12. ACM, New York, NY, USA, pp 3–10. https://doi.org/10.1145/2388676.2388680

  6. Gockley R, Bruce A, Forlizzi J, Michalowski M, Mundell A, Rosenthal S, Sellner B, Simmons R, Snipes K, Schultz AC et al (2005) Designing robots for long-term social interaction. In: 2005 IEEE/RSJ international conference on intelligent robots and systems, 2005. (IROS 2005). IEEE, pp 1338–1343

    Google Scholar 

  7. Hiraoka T, Georgila K, Nouri E, Traum DR, Nakamura S (2015) Reinforcement learning in multi-party trading dialog. In: SIGDIAL conference

    Google Scholar 

  8. Makatchev M, Fanaswala I, Abdulsalam A, Browning B, Ghazzawi W, Sakr MF, Simmons RG (2010) Dialogue patterns of an arabic robot receptionist. In: HRI

    Google Scholar 

  9. Ritter A, Cherry C, Dolan WB (2011) Data-driven response generation in social media. In: Proceedings of the conference on empirical methods in natural language processing, pp 583–593. Association for Computational Linguistics

    Google Scholar 

  10. Shawar BA, Atwell E (2003) Using dialogue corpora to train a chatbot. In: Proceedings of the Corpus Linguistics 2003 conference, pp 681–690

    Google Scholar 

  11. Vinyals O, Le QV (2015) A neural conversational model. In: ICML deep learning workshop. http://arxiv.org/pdf/1506.05869v3.pdf

  12. Weizenbaum J (1966) ELIZA—a computer program for the study of natural language communication between man and machine. Commun. ACM 9(1): 36–45. https://doi.org/10.1145/365153.365168

  13. Yu Z, Papangelis A, Rudnicky A (2015) TickTock: a non-goal-oriented multimodal dialog system with engagement awareness. In: Proceedings of the AAAI spring symposium

    Google Scholar 

  14. Yu Z, Xu Z, Black AW, Rudnicky AI (2016) Strategy and policy learning for non-task-oriented conversational systems. In: 17th annual meeting of the special interest group on discourse and dialogue, vol 2, p 7

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Carnegie Mellon University, Pittsburgh, PA, 15213, USA

    Alexander I. Rudnicky

Authors
  1. Alexander I. Rudnicky
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Alexander I. Rudnicky .

Editor information

Editors and Affiliations

  1. Language Technologies Institute, Carnegie Mellon University, Pittsburgh, Pennsylvania, USA

    Maxine Eskenazi

  2. LIMSI-CNRS, Sorbonne University, Paris, France

    Laurence Devillers

  3. LIMSI-CNRS, Paris-Saclay University, Orsay, France

    Joseph Mariani

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer International Publishing AG, part of Springer Nature

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Rudnicky, A.I. (2019). ChaD: Chat-Oriented Dialog Systems. In: Eskenazi, M., Devillers, L., Mariani, J. (eds) Advanced Social Interaction with Agents . Lecture Notes in Electrical Engineering, vol 510. Springer, Cham. https://doi.org/10.1007/978-3-319-92108-2_7

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-92108-2_7

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-92107-5

  • Online ISBN: 978-3-319-92108-2

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation