Abstract
Outsourcing is common for software development, and is the context for many projects using agile development processes. This paper presents two case studies concentrating on the customer role in projects using outsourcing and extreme programming (XP). The studies follow an interpretive approach based on in-depth interviews, and suggest some tensions between some contractual arrangements in outsourcing, and the XP process. In particular, one suggests XP worked well in the context of their particular outsourcing arrangements, and the other study suggests difficulty in aligning XP with a different set of outsourcing arrangements.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Ambler, S.: Outsourcing Examined. Software Development Journal ( April 2003)
Fitzgerald, B.: Systems development methodologies: the problem of tenses. Information technology and people 13(3), 174–185
Kern, T.: The Gestalt of an Information Technology Outsourcing Relationship: An Exploratory Analysis. In: Proceedings of the Eighteenth International Conference on Information Systems, Atlanta, Georgia, United States, pp. 37–58 (1997)
Kern, T., Willcocks, L.P., van Heck, E.: The Winner’s Curse in IT Outsourcing. California Management Review 44(2), 47–69 (Winter 2002)
Klepper, R., Jones, W.: Outsourcing Information Technology, Systems, & Services. Prentice Hall PTR, Englewood Cliffs (1997)
Martin, A.: A case study: exploring the role of customers on eXtreme programming projects, CS-TR-03-1, School of Computing and Mathematical Sciences, Victoria University of Wellington, Wellington (2002)
Martin, A., Noble, J., Biddle, R.: Being Jane Malkovich: a Look into the World of an XP Customer. In: Succi, G. (ed.) XP 2003. LNCS, vol. 2675, Springer, Heidelberg (2003)
Nandhakumar, J., Avison, D.: The fiction of methodological development: a field study of information systems development. Information Technology & People 12(2), 176–191
Poppendieck, M., Poppendieck, T.: Lean Software Development: An Agile Toolkit. Addison-Wesley, Reading (2003)
Poppendieck, M., Poppendieck, T. (eds.): Proceedings of the Oopsla Workshop on Agile Contracts, Anaheim, California, USA (2003), http://poppendieck.com/
Schwaber, K.: Fixed Price, Fixed Date Contracts at Engage. In: Poppendieck, M., Poppendieck, T. (eds.) Proceedings of the Oopsla Workshop on Agile Contracts, Anaheim, California, USA (2003), http://poppendieck.com/
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Martin, A., Biddle, R., Noble, J. (2004). When XP Met Outsourcing. In: Eckstein, J., Baumeister, H. (eds) Extreme Programming and Agile Processes in Software Engineering. XP 2004. Lecture Notes in Computer Science, vol 3092. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24853-8_6
Download citation
DOI: https://doi.org/10.1007/978-3-540-24853-8_6
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-22137-1
Online ISBN: 978-3-540-24853-8
eBook Packages: Springer Book Archive