Abstract
The implementation of knowledge management mechanisms to convert individual knowledge into organizational knowledge is important to guarantee business success in the global and dynamic economy. Besides that, there is a trend in the software industry to create a consistent body of software process knowledge across different organizations through the conversion of organizational knowledge into multi- organizational knowledge. Since software organizations do not execute software processes in the same way, the creation of such body of knowledge is a difficult task. This work presents a knowledge acquisition approach aimed to acquire organization members’ knowledge and store it in a software process community of practice repository accessible through a Web-based system. The application and evaluation of knowledge captured in the context of a specific organization, and reuse of such knowledge in different contexts provides the means for converting organizational knowledge into multi-organizational knowledge.
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Montoni, M., Miranda, R., Rocha, A.R., Travassos, G.H. (2004). Knowledge Acquisition and Communities of Practice: An Approach to Convert Individual Knowledge into Multi-organizational Knowledge. In: Melnik, G., Holz, H. (eds) Advances in Learning Software Organizations. LSO 2004. Lecture Notes in Computer Science, vol 3096. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-25983-1_11
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DOI: https://doi.org/10.1007/978-3-540-25983-1_11
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