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International Conference on Electronic Government

EGOV 2004: Electronic Government pp 57–65Cite as

Information Integration or Process Integration? How to Achieve Interoperability in Administration

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Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 3183))

Abstract

IT managers in administration must decide how to contribute to cross-organisational integration and what strategy and means to choose for achieving interoperability. Comparing the frameworks and guidelines provided by central European and U.S. governmental units, we find information integration and process integration as prominent concepts to guide interoperability efforts, but they seem to point to different directions. This paper aims at contrasting the different characteristics of both approaches and concludes with recommendations according to the intended organisational scope of integration. To be successful in these efforts it is important to understand that (a) interoperability requires a guiding vision of integration, (b) each type of integration points to a different set of interrelated ideas, assumptions and technical means, and (c) integration implies a strategic commitment to explicit forms of cross-organisational cooperation and their implementation.

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Author information

Authors and Affiliations

  1. Faculty of Management Technology Al Tagamoa Al Khames, German University in Cairo, New Cairo City, Egypt

    Ralf Klischewski

Authors
  1. Ralf Klischewski
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Editor information

Editors and Affiliations

  1. Institute of Informatics in Business and Government, University of Linz, Altenbergerstr. 69, 4040, Linz, Austria

    Roland Traunmüller

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Klischewski, R. (2004). Information Integration or Process Integration? How to Achieve Interoperability in Administration. In: Traunmüller, R. (eds) Electronic Government. EGOV 2004. Lecture Notes in Computer Science, vol 3183. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30078-6_10

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  • DOI: https://doi.org/10.1007/978-3-540-30078-6_10

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-22916-2

  • Online ISBN: 978-3-540-30078-6

  • eBook Packages: Springer Book Archive

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