Abstract
The paper that follows is concerned with the communities of interest (or actor networks) and communities of practice that articulate the delivery of e-government services, and with the discourse formations that shape the delivery of e-government services in the UK. The approach adopted within this paper is based on historical reconstruction and discourse analysis. This suggests that the delivery of an integrated and accountable e-government apparatus is a non-trivial objective for system developers, and that the overall complexity of such a development has been, and is grossly underestimated.
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© 2004 Springer-Verlag Berlin Heidelberg
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Davenport, E., Horton, K. (2004). A Social Shaping Perspective on an e-Governmental System(ic) Failure. In: Traunmüller, R. (eds) Electronic Government. EGOV 2004. Lecture Notes in Computer Science, vol 3183. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30078-6_31
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DOI: https://doi.org/10.1007/978-3-540-30078-6_31
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-22916-2
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