Abstract
The introduction of e-Government thus far has been largely focused on improving service delivery and governmental back office integration. Nevertheless the State of Affairs in e-Government in Europe shows a growing mismatch between supply and demand in e-Services to the public. The current focus on the reduction of the administrative burden however has opened up new perspectives in the development of e-Government. In this paper we present an overview of the political and technological issues that dominate the discussion on the reduction of administrative burden. We will furthermore explain some critical success factors in this process. As an illustration we will refer to the approach followed in the Dutch e-Government Programme.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Arendsen, R., Van Engers, T.M.: An Empirical Study on Law Enforcement and Data Reporting Strategies. In: Palmirani, M., et al. (eds.) Proceedings of E-Government Workshop in conjunction with JURIX 2003, December 2003, Universitatsverlag Rudolf Trauner (2003)
Boog, J.J.: Reductie administratieve lasten door ICT, EIM Onderzoek voor Bedrijf en Beleid, Zoetermeer (2001)
EIPA, The eEurope Awards for eGovernment – (2003), http://www.e-europaawards.org
Leitner, C.: eGovernment in Europe: The State of Affairs, eEurope Awards, Eipascope 2003/3 (2003), http://www.eipa.nl
Mandelkern, D.: Mandelkern Group on Better Regulations, Final Report, Brussels (November 2001)
Nijssen, A.F.M.: Dansen met de Octopus (English Summary) Een bestuurskundige visie op informatieverplichtingen van het bedrijfsleven in de sociale rechtsstaat, Uitgeverij Eburon, Delft (2003)
van der Zijden, H., Eindrapport: ICT en Administratieve lasten. Ministerie van Economische Zaken, Den Haag (November 1998)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Arendsen, R., van Engers, T.M. (2004). Reduction of the Administrative Burden: An e-Government Perspective. In: Traunmüller, R. (eds) Electronic Government. EGOV 2004. Lecture Notes in Computer Science, vol 3183. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30078-6_33
Download citation
DOI: https://doi.org/10.1007/978-3-540-30078-6_33
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-22916-2
Online ISBN: 978-3-540-30078-6
eBook Packages: Springer Book Archive