Abstract
Online text chat systems are effective group communication tools that have been used for many types of collaborative work. Real-time collaborative editing systems can be used for collaboratively compose documents. These systems can be used for communication and documentation in many tasks, including design and engineering. Until now, the developments of these two types of systems have been independent. This paper points out the close relationship between them: text chat is simply a restricted form of collaborative editing. Two major differences between them have been identified. (1) Standard text chat systems do not maintain some of the consistency properties in collaborative editing systems. (2) The user interface for standard text chat systems is less flexible. It has been shown that collaborative editing systems, when used for text chat, can overcome most of the previously identified problems associated with standard text chat systems. This study serve as a guideline for the de-sign of the new generations of text chat systems.
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Chen, D., Sun, C. (2004). Comparison of Real-Time Text Chat and Collaborative Editing Systems. In: Luo, Y. (eds) Cooperative Design, Visualization, and Engineering. CDVE 2004. Lecture Notes in Computer Science, vol 3190. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30103-5_23
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DOI: https://doi.org/10.1007/978-3-540-30103-5_23
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