Abstract
Software engineering literature and practice have shown that efficient requirements management forms the essence of a successful software project. When the requirements are volatile and the development environment is unstable, Extreme Programming (XP) methodology provides efficient means to cope with requirements through the onsite customer practice. However, for many software companies, having an onsite customer present is difficult to achieve. To solve this problem an Offsite Customer Process Model has been proposed earlier. This paper reports results from a study of a mobile application development project where the model was empirically evaluated. The findings show that the model itself is context-dependent and it has to be adapted to the underlying development process. Based on these findings, an improved model is introduced. It is shown that the new model proved to work efficiently and improved the developer-customer communication mechanisms.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Sagheb-Tehrani, M., Ghazarian, A.: Software Development Process: Strategies For Handling Business Rules and Requirements. ACM SIGSOFT Software Engineering Notes 27(2), 58–62 (2002)
van Lamsweerde, A.: Requirements Engineering in the Year 00: A Research Perspective. In: Proceedings of the 22nd International Conference on Software Engineering. ICSE 2000, Limerick, Ireland (2000)
Nuseibeh, B., Easterbrook, S.: Requirements Engineering: A Roadmap. In: Proceedings of the Conference on the Future of Software Engineering, Limerick, Ireland (2000)
Vessey, I., Conger, S.A.: Requirements Specification: Learning Objects, Process, and Data Methodologies. Communications of the ACM 37(5), 102–113 (1994)
Jain, H., Vitharana, P., Zahedi, F.: An Assessment Model for Requirements Identification in Component-Based Software Development. ACM SIGMIS Database 34(4), 48–63 (2003)
van Deursen, A.: Customer Involvement in Extreme Programming. In: XP 2001 Workshop Report, Gagliari, Italy, pp. 70-73 (2001)
Beck, K.: Extreme Programming Explained: Embrace change. Addison-Wesley, Upper Saddle River (2000)
Jeffries, R., Anderson, A., Hendrickson, C.: Extreme Programming Installed. Addison-Wesley, Upper Saddle River (2001)
Beck, K.: Embracing Change with Extreme Programming. Computer, 70–77 (1999)
Newkirk, J., Martin, R.C.: Extreme Programming in Practice. In: Conference on Object - Oriented Programming, Systems, Languages and Applications, Minneapolis, Minnesota, United States (2000)
Succi, G., Stefanovic, M., Pedrycz, W.: Quantitative Assessment of Extreme Programming Practices. In: Canadian Conference on Electrical and Computer Engineering, Toronto, Ontario, Canada (2001)
Korkala, M.: Extreme Programming: Introducing a Requirements Management Process for an Offsite Customer (2004); To be published in Department of Information Processing Science research papers series A, University of Oulu, Finland
Wallace, N., Bailey, P., Ashworth, N.: Managing XP with Multiple or Remote Customers. In: 3rd International Conference on eXtreme Programming and Agile Processes in Software Engineering, Alghero, Sardinia, Italy (2002)
Abrahamsson, P., et al.: MobileD: An Agile Approach for Mobile Application Development. In: OOPSLA 2004 poster session, Vancouver, Canada (to appear)
Yin, R.K.: Case Study Research Design and Methods, 2nd edn. Sage Publications, Thousand Oaks (1994)
Avison, D.E., et al.: Action Research. Communications of the ACM 42(1), 94–97 (1999)
Lippert, M., et al.: XP in Complex Project Settings: Some Extensions. In: Extreme Programming Conference 2001, Villasimius, Cagliari, Italy (2001)
Grady, H.M.: Web Site Design: A Case Study in Usability Testing Using Paper Prototypes. In: IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork, Cambridge, Massachusetts, USA (2000)
Liu, L., Khooshabeb, P.: Paper or Interactive? A Study of Prototyping Techniques for Ubiquitous Computing Environments. In: Conference on Human Factors and Computing Systems, CHI 2003 extended abstracts on Human Factors in Computer Systems, Ft.Lauderdale, Florida (2003)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2004 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Korkala, M., Abrahamsson, P. (2004). Extreme Programming: Reassessing the Requirements Management Process for an Offsite Customer. In: Dingsøyr, T. (eds) Software Process Improvement. EuroSPI 2004. Lecture Notes in Computer Science, vol 3281. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30181-3_2
Download citation
DOI: https://doi.org/10.1007/978-3-540-30181-3_2
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-23725-9
Online ISBN: 978-3-540-30181-3
eBook Packages: Springer Book Archive