Abstract
This paper presents a benefit evaluation of high availability (HA) middleware based on a field survey. Various features which might be delivered by HA middleware have been evaluated by the participating companies. These companies consist of ISVs, solution providers, application developers, network equipment manufacturers, integrators and others. The survey is evaluated using the Kano approach. The Kano method helps to identify key features of HA middleware, which are relevant from a user’s perspective: excitement factors, basic factors, and performance factors.
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© 2005 Springer-Verlag Berlin Heidelberg
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Neises, J. (2005). Benefit Evaluation of High-Availability Middleware. In: Malek, M., Reitenspieß, M., Kaiser, J. (eds) Service Availability. ISAS 2004. Lecture Notes in Computer Science, vol 3335. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30225-4_6
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DOI: https://doi.org/10.1007/978-3-540-30225-4_6
Publisher Name: Springer, Berlin, Heidelberg
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