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International Conference on Theory and Practice of Digital Libraries

ECDL 2004: Research and Advanced Technology for Digital Libraries pp 442–451Cite as

Managing a Paradigm Shift – Aligning Management, Privacy Policy, Technology and Standards

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Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 3232))

Abstract

It is argued that we are experiencing a paradigm shift from a user perspective to a client perspective in library and information science. The paradigm shift is brought about by recent changes in scholarly publishing, which have enabled end-users to search for and retrieve information by themselves. Libraries are increasingly providing services that are more and more personalized. The implications of the paradigm shift for management, privacy policy, integration of services, and standards are discussed. It is suggested that libraries are increasingly considering customer relationship management and that privacy policy should be split up in to personal and professional privacy. Current systems should be developed to support successive searching behaviour. Finally the need for an Open Services Initiative to solve the appropriate service problem is discussed.

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Author information

Authors and Affiliations

  1. Department of Management and Organisation, Swedish School of Economics and Business Administration, PB 479, FIN 00101, Helsinki, Finland

    Jonas Holmström

Authors
  1. Jonas Holmström
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Editor information

Editors and Affiliations

  1. UKOLN, University of Bath, BA2 7AY, Bath, UK

    Rachel Heery  & Liz Lyon  & 

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© 2004 Springer-Verlag Berlin Heidelberg

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Holmström, J. (2004). Managing a Paradigm Shift – Aligning Management, Privacy Policy, Technology and Standards. In: Heery, R., Lyon, L. (eds) Research and Advanced Technology for Digital Libraries. ECDL 2004. Lecture Notes in Computer Science, vol 3232. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30230-8_40

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  • DOI: https://doi.org/10.1007/978-3-540-30230-8_40

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-23013-7

  • Online ISBN: 978-3-540-30230-8

  • eBook Packages: Springer Book Archive

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