Abstract
In this digital age, it is now possible to electronically collect a large amount of data and business knowledge. However, the next crucial step is to make sense of these data and knowledge in order to improve business processes. Unfortunately, most of the tools available today are not capable of evaluating a large amount of available data against the current business knowledge, in order to automatically suggest improvements and help a decision maker in the process of revising current business processes. In this paper, we outline a new framework that assists a decision maker in the process of evaluating and then if required revising current business knowledge. The tool presented in this paper has been successfully applied to test and revise knowledge bases in the medical domain, using real world data and a domain expert.
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Mahidadia, A., Compton, P. (2004). Knowledge Management in Data and Knowledge Intensive Environments. In: Karagiannis, D., Reimer, U. (eds) Practical Aspects of Knowledge Management. PAKM 2004. Lecture Notes in Computer Science(), vol 3336. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-30545-3_10
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DOI: https://doi.org/10.1007/978-3-540-30545-3_10
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-24088-4
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