Abstract
This paper investigates the use of abstract task specifications for dialogue management in the medical domain. In most current dialogue systems, possible interactions with the system are hand-coded in the design. This is an expensive process, especially for complex dialogues. This paper motivates the use of a task description language for building flexible and adaptive dialogue systems in ontologically rich domains such as medicine. It describes the components of a task specification, and proposes an architecture for dialogue systems which al-lows integration of domain reasoning and dialogue. A high-level dialogue specification is used to support multimodal input and output, including generation of HTML pages, and generation of fragments of VoiceXML for spoken in-teraction.
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Beveridge, M., Milward, D. (2003). Combining Task Descriptions and Ontological Knowledge for Adaptive Dialogue. In: Matoušek, V., Mautner, P. (eds) Text, Speech and Dialogue. TSD 2003. Lecture Notes in Computer Science(), vol 2807. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39398-6_49
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DOI: https://doi.org/10.1007/978-3-540-39398-6_49
Publisher Name: Springer, Berlin, Heidelberg
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