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Identification of Web Usability Problems and Interaction Patterns with the RealEYES-iAnalyzer

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Book cover Interactive Systems. Design, Specification, and Verification (DSV-IS 2003)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2844))

Abstract

The focus of our paper is on managing and representing the huge amount of performance data coming from quantitative usability studies which are considered an important source needed to specify usability problems. The developed RealEYES-iAnalyzer is a tool which supports the evaluator of an interactive system by automatic data-processing and provides an expressive and effective data-playback. We carried out an empirical study with 36 test participants using the RealEYES-iAnalyzer during a web-browsing session. The measurement results show different patterns of mouse-/gaze behaviour and allowed us to draw hypotheses about the phenomenology of interaction problems.

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Author information

Authors and Affiliations

  1. Dept. Entertainment Technologies, Fraunhofer Institute for Computer Graphics Rostock (IGD), Joachim-Jungius-Str. 11, 18059, Rostock, Germany

    Karina Oertel

  2. Dept. eGovernment & Multimedia Informations Mangement, Center of Computer Graphics e.V. Rostock (ZGDV), Joachim-Jungius-Str. 11, 18059, Rostock, Germany

    Oliver Hein

Authors
  1. Karina Oertel
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  2. Oliver Hein
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Editor information

Editors and Affiliations

  1. Departamento de Engenharia Informática, INESC, Rua Alves Redol, 9, Lisboa, Portugal

    Joaquim A. Jorge

  2. Departamento de Matemática e Engenharias, Universidade da Madeira, 9000, Funchal, Portugal

    Nuno Jardim Nunes

  3. Faculdade de Engenharia da Universidade do Porto, Porto, Portugal

    João Falcão e Cunha

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© 2003 Springer-Verlag Berlin Heidelberg

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Oertel, K., Hein, O. (2003). Identification of Web Usability Problems and Interaction Patterns with the RealEYES-iAnalyzer . In: Jorge, J.A., Jardim Nunes, N., Falcão e Cunha, J. (eds) Interactive Systems. Design, Specification, and Verification. DSV-IS 2003. Lecture Notes in Computer Science, vol 2844. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-39929-2_6

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  • DOI: https://doi.org/10.1007/978-3-540-39929-2_6

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-20159-5

  • Online ISBN: 978-3-540-39929-2

  • eBook Packages: Springer Book Archive

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