Abstract
Due to shortage of time and resources in the early phases of mobile work support development processes, it is necessary to develop a ‘quick and clean’ method for user requirements modelling. The method consists of three easy steps that anyone with an interest in human factors should be able to complete: (1) The explication of a common vision, (2) observations in the field, and (3) problem oriented focus group processes. The method is designed to generate results that may serve as a foundation for more comprehensive later stage system modelling. As an illustration of the method, a case of use is presented: The development of an electronic delivery guide (EDG) for the newspaper deliverers of a major Norwegian newspaper distribution.
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© 2003 Springer-Verlag Berlin Heidelberg
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Følstad, A., Rahlff, OW. (2003). Basic User Requirements for Mobile Work Support Systems – Three Easy Steps. In: Olivé, A., Yoshikawa, M., Yu, E.S.K. (eds) Advanced Conceptual Modeling Techniques. ER 2002. Lecture Notes in Computer Science, vol 2784. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-45275-1_19
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DOI: https://doi.org/10.1007/978-3-540-45275-1_19
Publisher Name: Springer, Berlin, Heidelberg
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