Abstract
The German project BAIM supports the active and indepen dent participation of people with reduced mobility in public transport. It focuses on the provision of accessible and adaptable information services with target group oriented information about suitable travelling options or potential barriers, before and during the journey. The information is provided via internet and via an interactive telephone service with speech-recognition. The system has been implemented and tested in two integrated public transport systems, Rhein-Main-Verkehrsverbund and Verkehrsverbund Berlin-Branden burg, covering a population of 11 Mio. people, with a strong emphasis on user participation in all project phases. Main parts of the system went public in January 2008.
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Bühler, C., Heck, H., Becker, J. (2008). How to Inform People with Reduced Mobility about Public Transport. In: Miesenberger, K., Klaus, J., Zagler, W., Karshmer, A. (eds) Computers Helping People with Special Needs. ICCHP 2008. Lecture Notes in Computer Science, vol 5105. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-70540-6_146
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DOI: https://doi.org/10.1007/978-3-540-70540-6_146
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