Abstract
The connectivity generated by the Internet is opening new opportunities in service delivery since administrations are forming online alliances in order to deliver integrated value-adding services. However, due to lack of a step-by-step method for identification and further processing of services, the development of such composite e-Government services is usually ad-hoc. In this paper, we demonstrate how a systematic service composition can be accomplished: with the help of the proposed Service Description Worksheet, the e-Government Services can now be classified, searched for and composed into larger groups. This goal-driven approach can be used to understand the needs of different organizations and to depict the various functional characteristics of the cooperative processes in a declarative manner, suitable for prototyping projects in the public sector. Applying this method in the context of the Greek e-Government Services Framework, various services have been analysed, populating the worksheet database and leading to corresponding process models.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
United Nations: Division for Public Economics and Public Administration, Benchmarking E-Government: A Global Perspective (2002), http.www.unpan.org/e-government/Benchmarking%20E-gov%202001.pdf
Soon, A.C., Vijayalakshmi, A., Nabil, R.A.: Dynamic Composition of Workflows for Customized eGovernment Service Delivery. In: Proceedings of the 2002 annual national conference on Digital government research, Los Angeles (2002)
Wong, J.Y.Y., Chiu, D.K.W., (Senior Member), Mark, K.P.: Effective e-Government Process Monitoring and Interoperation: A Case Study on the Removal of Unauthorized Building Works in Hong Kong. In: Proceedings of the 40th Hawaii International Conference on System Sciences (2007)
Becker, J., Algermissen, L., Delfmann, P., Niehaves, B.: A Web Based Platform for the Design of Administrational Reference Process Models. In: 5th International Conference on Web Information Systems Engineering, Brisbane (2004)
Citizen Service Centre (KEP) (2007), http://www.kep.gov.gr
Dublin Core Metadata Element Set: Version 1.1 (retrieved January 20, 2007), http://dublincore.org/documents/dces/
Office of the e-Envoy, e-Government Metadata Standard: Version 3.1 (retrieved January 20, 2007), http://www.govtalk.gov.uk/documents/eGMS%20version%203_1.pdf
KBSt unit at the Federal Ministry of the Interior: SAGA Standards and Architectures for e-Government Applications Version 3.0 (retrieved February 5, 2007), http://www.kbst.bund.de/cln_046/nn_945224/SharedDocs/Anlagen-kbst/Saga/standards-and-Architectures-for-_20e-Government-applications-version-3__0-
Danish Interoperability Framework: Version 1.2.14 (retrieved February 5, 2007), http://standarder.oio.dk/English/Guidelines
Belgif (2007), http://www.belgif.be/index.php/Main_Page
Zachman Institute for Architecture, Zachman Framework (2007), available online at: http://www.zifa.com/
GRai Lab and Graisoft, GRAI Framework (2007), available online at: http://www.graisoft.com
CIMOSA GmbH, CIMOSA Framework (2007), available online at: http://www.cimosa.de
Lippe, S., Greiner, U., Barros, A.: A Survey on State of the Art to Facilitate Modelling of Cross-Organisational Business Processes, SAP Research
Vassilakis, C., Lepouras, G., Halatsis, C.: A knowledge-based approach for developing multi-channel e-government services, Electronic Commerce Research and Applications (2006)
OMG Business Process Modelling Notation (BPMN) Specification: Final Adopted Specification (February 2006), http://www.bpmn.org/Documents/OMG%20Final%20Adopted%20BPMN%201-0%20Spec%2006-02-01.pdf
OASIS Web Services Business Process Execution Language (BPEL) (2007), http://www.oasis-open.org/committees/tc_home.php?wg_abbrev=wsbpel
i2010: Online Availability of Public Services: How is Europe progressing? Web based survey on electronic Public services, Report of the 6th Measurement, Prepared by Capgemini (June 2006), http://ec.europa.eu/information_society/eeurope/i2010/docs/benchmarking/online_availability_2006.pdf
MIT Usability Guidelines (2007), http://web.mit.edu/ist/usability/usability-guidelines.html
TAXISnet (2007), https://www.taxisnet.gr/
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Lampathaki, F., Charalabidis, Y., Sarantis, D., Koussouris, S., Askounis, D. (2007). E-Government Services Composition Using Multi-faceted Metadata Classification Structures. In: Wimmer, M.A., Scholl, J., Grönlund, Å. (eds) Electronic Government. EGOV 2007. Lecture Notes in Computer Science, vol 4656. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74444-3_11
Download citation
DOI: https://doi.org/10.1007/978-3-540-74444-3_11
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-74443-6
Online ISBN: 978-3-540-74444-3
eBook Packages: Computer ScienceComputer Science (R0)