Abstract
This study used self-report, facial EMG, galvanic skin response, and eye tracking to assess users’ participants’ responses to two charity web sites. For each site, page content and colour of presentation (colour versus black & white) were manipulated. Results support the utility and diversity of these measures. Each provided information about users’ responses to web page designs, with a good deal of variation in sensitivity to experimental manipulations. In combination the data from these measures allowed further inferences to be drawn, supporting a multi-dimensional view of user experience and the need for multi-method approaches to evaluation.
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Westerman, S.J., Sutherland, E.J., Robinson, L., Powell, H., Tuck, G. (2007). A Multi-method Approach to the Assessment of Web Page Designs. In: Paiva, A.C.R., Prada, R., Picard, R.W. (eds) Affective Computing and Intelligent Interaction. ACII 2007. Lecture Notes in Computer Science, vol 4738. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-74889-2_27
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DOI: https://doi.org/10.1007/978-3-540-74889-2_27
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