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Improving Cross-Cultural Communication Through Collaborative Technologies

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Book cover Persuasive Technology (PERSUASIVE 2007)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 4744))

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Abstract

The paper discusses an original research project in the area of education and cross-cultural rhetoric on the use of persuasive digital technologies to enable intercultural competencies among students and teachers across globally-distributed teams. The paper outlines the methodology for the research, including the use of video conferences, collaborative blogs, a project wiki, webforums, and Google documents, and presents the findings on how such information and communication technologies can influence people to approach cross-cultural communication with greater political understanding, ethical awareness, and intercultural competencies in order to bring about improved international and social relations. The paper presents statistical data pertaining to qualitative and quantitative assessment of project outcomes; it situates the project within current debates in intercultural communication and digital pedagogy; and it concludes with a projection on the scalability and sustainability of using computers to change human attitudes and behaviors in positive ways in an international context.

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Yvonne de Kort Wijnand IJsselsteijn Cees Midden Berry Eggen B. J. Fogg

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© 2007 Springer-Verlag Berlin Heidelberg

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O’Brien, A.J., Alfano, C., Magnusson, E. (2007). Improving Cross-Cultural Communication Through Collaborative Technologies. In: de Kort, Y., IJsselsteijn, W., Midden, C., Eggen, B., Fogg, B.J. (eds) Persuasive Technology. PERSUASIVE 2007. Lecture Notes in Computer Science, vol 4744. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-77006-0_17

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  • DOI: https://doi.org/10.1007/978-3-540-77006-0_17

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-77005-3

  • Online ISBN: 978-3-540-77006-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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