Abstract
This paper presents findings on how individuals respond to receiving feedback on their participation levels during meetings. Comparing in-lab and natural group settings, repeated use, and differing information displays, we found that individuals vary on how useful and informative they found the feedback. Their ratings were most influenced by how the tool was first introduced to them and whether or not there was redundancy in the feedback.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Janis, I.L.: Groupthink: Psychological studies of policy decisions and fiascos. Houghton Mifflin, Boston (1982)
DiMicco, J., Hollenbach, K., Pandolfo, A., Bender, W.: The Impact of Increased Awareness while Face-to-Face. Human-Computer Interaction 22 (2007)
DiMicco, J.M., Pandolfo, A., Bender, W.: Influencing Group Participation with a Shared Display. In: CSCW 2004, Chicago, IL, ACM, New York (2004)
Stasser, G., Titus, W.: Effects of Information Load and Percentage of Shared Information on the Dissemination of Unshared Information during Group Discussion. J. of Personality and Social Psychology 53, 81–93 (1987)
Stewart, D.D., Stasser, G.: The Sampling of Critical Unshared Information in Decision-Making Groups: The Role of an Informed Minority. European J. of Social Psychology 23, 95–113 (1998)
Whyte, G.: Decision failures: Why they occur and how to prevent them. Academy of Management Executive 5, 23–31 (1991)
Bray, R.M., Johnson, D., Chilstrom, J.T.J.: Social Influence by Group Members with Minority Opinions: A Comparison of Hollander and Moscovici. J. of Personality and Social Psychology 43 (1982)
Myers, D.G., Bishop, G.D.: The Enhancement of Dominant Attitudes in Group Discussion. J. of Personality and Social Psychology 20, 385–391 (1971)
Brown, R.: Group Polarization. In: Brown, R. (ed.) Social Psychology, pp. 200–248. Free Press, New York (1986)
Moscovici, S., Zavalloni, M.: The Group as a Polarizer of Attitudes. J. of Personality and Social Psychology 12, 125–135 (1969)
Weisband, S.P., Schneider, S.K., Connolly, T.: Computer-Mediated Communication and Social Information: Status Salience and Status Differences. The Academy of Management Journal 38, 1124–1151 (1995)
Bales, R.F.: Interaction process analysis: a method for the study of small groups. Addison-Wesley, Reading (1950)
Kazman, R., Hung, W., Mantei, M.: Dynamic Meeting Annotation and Indexing. In: 1995 Pacific Workshop on Distributed Multimedia Systems, Honolulu, HI, pp. 11–18 (1995)
Chen, M.: Visualizing the Pulse of a Classroom. In: MM 2003. International Conference on Multimedia, Berkeley, CA, ACM, New York (2003)
Iqbal, R., Sturm, J., Terken, J., Kulyk, O., Wang, J.: User-Centred Design and Evaluation of Ubiquitous Services. In: ACM SIGDOC 2005, Conventry, UK, pp. 138–145 (2005)
Kulyk, O., Wang, J., Terken, J.: Real-Time Feedback on Nonverbal Behaviour to Enhance Social Dynamics in Small Group Meetings. In: Renals, S., Bengio, S. (eds.) MLMI 2005. LNCS, vol. 3869, pp. 150–161. Springer, Heidelberg (2006)
Sturm, J., Iqbal, R., Kulyk, O., Wang, J., Terken, J.: Peripheral Feedback on Participation Level to Support Meetings and Lectures. In: Designing Pleasurable Products Interfaces (DPPI), Eindhoven Technical University Press (2005)
Morris, M.R., Morris, D., Winograd, T.: Individual Audio Channels with Single Display Groupware: Effects on Communication and Task Strategy. In: CSCW 2004, Chicago, IL, pp. 242–251. ACM, New York (2004)
Mengis, J., Eppler, M.J.: Knowledge integration in face-to-face communication and the moderating effect of a collaborative visualization tool (2006), http://www.scientificcommons.org/14519968
Wittenbaum, G.M., Hollingshead, A.B., Botero, I.C.: From Cooperative to Motivated Information Sharing in Groups: Moving Beyond the Hidden Profile Paradigm. Communication Monographs 17 (2004)
Stasser, G., Stewart, D.: Discovery of Hidden Profiles by Decision-making Groups: Solving a problem versus making a Judgment. J. of Personality and Social Psychology 63, 426–434 (1992)
Fogg, B.J.: Persuasive Technology: Using Computers to Change What We Think and Do. Morgan Kaufmann Publishers, Boston (2003)
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 2007 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
DiMicco, J.M., Bender, W. (2007). Group Reactions to Visual Feedback Tools. In: de Kort, Y., IJsselsteijn, W., Midden, C., Eggen, B., Fogg, B.J. (eds) Persuasive Technology. PERSUASIVE 2007. Lecture Notes in Computer Science, vol 4744. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-77006-0_18
Download citation
DOI: https://doi.org/10.1007/978-3-540-77006-0_18
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-77005-3
Online ISBN: 978-3-540-77006-0
eBook Packages: Computer ScienceComputer Science (R0)