Abstract
This chapter places decision automation in a broader context of using information technologies in decision making. Key definitions and a brief history of computerized decision support create important boundaries. Then a description and explanation of characteristics of computerized decision support systems (DSS) clarifies this application domain. After reviewing management information needs, a modern taxonomy of decision support systems is briefly summarized. Issues associated with building DSS and various architectures are reviewed before concluding the overview.
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Abbreviations
- BI:
-
business intelligence
- DSS:
-
decision support system
- EIS:
-
executive information system
- ERP:
-
enterprise resource planning
- GDSS:
-
group decision support system
- GIS:
-
geographic information system
- IP:
-
inaction–penalty
- IP:
-
industrial protocol
- IP:
-
integer programming
- IP:
-
intellectual property
- IP:
-
internet protocol
- IS:
-
information system
- MDS:
-
management decision system
- MRP:
-
manufacturing resources planning
- OLAP:
-
online analytical process
- SDSS:
-
Sloan Digital Sky Survey II
- SDSS:
-
spatial decision support system
- TCP:
-
transmission control protocol
- TPS:
-
throttle position sensor
- TPS:
-
transaction processing system
References
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R.H. Bonczek, C.W. Holsapple, A.B. Whinston: Foundations of Decision Support Systems (Academic, New York 1981)
H.A. Simon: The New Science of Management Decision (Harper Row, New York 1960)
D.J. Power: Supporting decision-makers: An expanded framework, e-Proc. Inf. Sci. Conf., ed. by A. Harriger (Krakow 2001) pp. 431–436
D.J. Power: Specifying an expanded framework for classifying and describing decision support systems, Commun. Assoc. Inf. Syst. 13, 158–166 (2004)
V. Dhar, R. Stein: Intelligent Decision Support Methods: The Science of Knowledge (Prentice Hall, Upper Saddle River 1997)
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© 2009 Springer-Verlag Berlin Heidelberg
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Power, D.J., Sharda, R. (2009). Decision Support Systems. In: Nof, S. (eds) Springer Handbook of Automation. Springer Handbooks. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78831-7_87
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DOI: https://doi.org/10.1007/978-3-540-78831-7_87
Publisher Name: Springer, Berlin, Heidelberg
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