Abstract
A major part of automation today is represented by collaborative e-Work, e-Business, and e-Service. In this chapter the fundamental theories and scope of collaborative e-Work and collaborative control theory (CCT) are reviewed, along with design principles for effectiveness in the design and operation of their automation solutions. The potential benefits, opportunities, and sustainability of emerging electronic activities, such as virtual manufacturing, e-Healthcare, automated inspection, e-Supply, e-Production, e-Collaboration, e-Logistics, and other e-Activities, will not materialize without the design of effective e-Work. For instance, without automatic error prevention or recovery, e-Activities in complex systems will collapse. The four-wheels of collaborative e-Work, their respective 15 e-Dimensions, and their role in e-Business and e-Service are explained and illustrated. Case studies of e-Work, e-Manufacturing, e-Logistics, e-Business and e-Service are also provided to enable readers to get a glimpse into the depth and breadth of ongoing efforts and potential inhibitors to revolutionize such e-Systems. Challenges and emerging solutions are discussed to stimulate readers to push the boundaries of collaborative e-Work.
Keywords
- Supply Network
- Common Object Request Broker Architecture
- Computer Integrate Manufacturing
- Distribute Control System
- Extended Enterprise
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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- BMP:
-
best-matching protocol
- CCMP:
-
create–collect–manage–protect
- CCT:
-
collaborative control theory
- CEDM:
-
conflict and error detection management
- CEDM:
-
conflict and error detection model
- CEDP:
-
conflict and error detection protocol
- CEDP:
-
conflict and error diagnostics and prognostics
- CERN:
-
European Organization for Nuclear Research
- CICP:
-
coordination and interruption–continuation protocol
- CIM:
-
computer integrated manufacturing
- CNO:
-
collaborative networked organization
- COMET:
-
collaborative medical tutor
- CORBA:
-
common object request broker architecture
- CP:
-
constraint programming
- CP:
-
coordination protocol
- CRP:
-
cooperation requirement planning
- DOP:
-
degree of parallelism
- DPIEM:
-
distributed parallel integration evaluation method
- EAI:
-
enterprise architecture interface
- EWSS:
-
e-Work support system
- EXPIDE:
-
extended products in dynamic enterprise
- HCI:
-
human–computer interaction
- IT:
-
information technology
- JLR:
-
join/leave/remain
- KISS:
-
keep it simple system
- LCG:
-
LHC computing grid
- LHC:
-
Large Hadron Collider
- LOCC:
-
lines of collaboration and command
- MOM:
-
message-oriented middleware
- Mcr:
-
multi-approach to conflict resolution
- MeDICIS:
-
methodology for designing interenterprise cooperative information system
- OQIS:
-
online quality information system
- PBL:
-
problem-based learning
- PC:
-
personal computer
- PHERIS:
-
public-health emergency response information system
- RPC:
-
remote procedure call
- SME:
-
small and medium-sized enterprises
- TAP:
-
task administration protocol
- TAR:
-
task allocation ratio
- TV:
-
television
- UGC:
-
user generated content
- UMDL:
-
University of Michigan digital library
- VoD:
-
video on demand
- WfMS:
-
workflow management system
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Velásquez, J.D., Nof, S.Y. (2009). Collaborative e-Work, e-Business, and e-Service. In: Nof, S. (eds) Springer Handbook of Automation. Springer Handbooks. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78831-7_88
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