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Springer Handbook of Automation pp 1577–1596Cite as

e-Commerce

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Abstract

Electronic commerce (e-Commerce) is fast becoming a way of life in the 21st century. As more and more consumers and organizations resort to electronic means for conducting purchases and facilitating business transactions, it has become vital for academic researchers as well as practitioners to understand its workings, and be able to analyze problems and rectify weaknesses. This is complicated by the fact that the e-Commerce market is global and constantly evolving, with new and innovative business models and products being introduced at a rapid pace. We present an overview of the status of e-Commerce, with particular emphasis on academic research. Specifically, we review the historical background of e-Commerce, discuss theoretical frameworks, and examine e-Commerce models. We also discuss emerging trends as well as pressing issues facing the e-Commerce marketplace.

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Abbreviations

ARPANET:

advanced research projects agency net

B2B:

business-to-business

B2C:

business-to-consumer

C2C:

consumer-to-consumer

CERN:

European Organization for Nuclear Research

DNS:

domain name system

DSL:

digital subscriber line

DSL:

domain-specific language

EC:

European Community

EDI:

electronic data interchange

ERMA:

electronic recording machine accounting

IP:

inaction–penalty

IP:

industrial protocol

IP:

integer programming

IP:

intellectual property

IP:

internet protocol

IS:

information system

KM:

knowledge management

LEO:

Lyons Electronic Office

MAP:

manufacturing assembly pilot

MAP:

mean arterial pressure

MAP:

missed approach point

MRO:

maintenance, repair, and operations

SSL:

secure sockets layer

TCP:

transmission control protocol

TPN:

trading process network

VAN:

value-added network

VAN:

virtual automation network

WWW:

World Wide Web

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Authors and Affiliations

  1. School of Management, Gatton College of Business and Economics, University of Kentucky, 40506-0034, Lexington, KY, USA

    Clyde W. Holsapple

  2. Department of Management and Marketing, Marshall University, One John Marshall Drive, 25755, Huntington, WV, USA

    Sharath Sasidharan Dr

Authors
  1. Clyde W. Holsapple
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  2. Sharath Sasidharan Dr
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Correspondence to Clyde W. Holsapple or Sharath Sasidharan Dr .

Editor information

Editors and Affiliations

  1. PRISM Center, and School of Industrial Engineering, Purdue University, 315 N. Grant Street, 47907, West Lafayette, IN, USA

    Shimon Y. Nof

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Holsapple, C.W., Sasidharan, S. (2009). e-Commerce. In: Nof, S. (eds) Springer Handbook of Automation. Springer Handbooks. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78831-7_89

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