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Assisting Human Decision Making with Intelligent Technologies

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Book cover Knowledge-Based Intelligent Information and Engineering Systems (KES 2008)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5177))

Abstract

The human decision making process has been characterized as relatively sequential, limited by cognitive processes, and influenced by previous experience. Under conditions associated with real-time decisions, humans can experience emotional intensity, information overload, and other stressors that often affect their choices. Decision making becomes more complex with distributed teams, collaboration across global boundaries, the speed of information refresh, and the quantity of information available through networked sources. Intelligent decision support systems attempt to address these issues and assist human decision making by developing systems that integrate capabilities from the human user and computational intelligence. This keynote address presents background and research directions needed to advance intelligent decision support systems, and proposes an architectural framework to guide design and evaluation.

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Author information

Authors and Affiliations

  1. The Sellinger School of Business and Management, Loyola College in Maryland, Baltimore, MD 21210, USA

    Gloria Phillips-Wren

Authors
  1. Gloria Phillips-Wren
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Editor information

Ignac Lovrek Robert J. Howlett Lakhmi C. Jain

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© 2008 Springer-Verlag Berlin Heidelberg

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Phillips-Wren, G. (2008). Assisting Human Decision Making with Intelligent Technologies. In: Lovrek, I., Howlett, R.J., Jain, L.C. (eds) Knowledge-Based Intelligent Information and Engineering Systems. KES 2008. Lecture Notes in Computer Science(), vol 5177. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-85563-7_1

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  • DOI: https://doi.org/10.1007/978-3-540-85563-7_1

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-85562-0

  • Online ISBN: 978-3-540-85563-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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