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Approaches to Knowledge Management in Greek Firms

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Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5288))

Abstract

The purpose of this research is to examine knowledge-sharing in organizations from a number of aspects, including innovation culture, roles, structure, and teamwork and leadership creativity.A survey was conducted of 100 Greek firms and we interviewed top and bottom management using a questionnaire which comprised twenty-eight questions divided into five categories. Most organizations appeared to have a knowledge system but its existence does not guarantee its use. This can be largely attributed to the fact that knowledge-sharing initiatives are preoccupied with technology infrastructure as the basic knowledge-sharing enabler. Most of them fail to focus on the individuals who engage in knowledge-sharing. It was found that resistance by management and employees was a critically important factor influencing the success or otherwise of organizational knowledge efforts. Knowledge-sharing is difficult to accomplish in such circumstances According to our cluster analysis, two types of firms are identified: those which have benefited from KM to invest in innovative strategies, and those which have not.

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Miltiadis D. Lytras John M. Carroll Ernesto Damiani Robert D. Tennyson

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© 2008 Springer-Verlag Berlin Heidelberg

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Kyriazopoulos, P., Samanta-Rounti, I. (2008). Approaches to Knowledge Management in Greek Firms. In: Lytras, M.D., Carroll, J.M., Damiani, E., Tennyson, R.D. (eds) Emerging Technologies and Information Systems for the Knowledge Society. WSKS 2008. Lecture Notes in Computer Science(), vol 5288. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-87781-3_32

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  • DOI: https://doi.org/10.1007/978-3-540-87781-3_32

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-87780-6

  • Online ISBN: 978-3-540-87781-3

  • eBook Packages: Computer ScienceComputer Science (R0)

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