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International Conference on Enterprise Information Systems

ICEIS 2007: Enterprise Information Systems pp 187–198Cite as

Case Handling Systems as Product Based Workflow Design Support

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 12))

Abstract

Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigate to which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaborating the design process of a case from industry in both systems. From this evaluation we concluded that current case handling systems are not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWD more suitable for practical use.

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Author information

Authors and Affiliations

  1. Department of Technology Management, Technische Universiteit Eindhoven, P.O. Box 513, 5600 MB, Eindhoven, The Netherlands

    Irene Vanderfeesten, Hajo A. Reijers & Wil M. P. van der Aalst

Authors
  1. Irene Vanderfeesten
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  2. Hajo A. Reijers
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  3. Wil M. P. van der Aalst
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Editor information

Editors and Affiliations

  1. Polytechnic Institute of Setúbal - INSTICC, 2910-761, Setúbal, Portugal

    Joaquim Filipe  & José Cordeiro  & 

  2. Department of Mathematics and Engineering, University of Madeira, 9100-390, Funchal, Portugal

    Jorge Cardoso

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Vanderfeesten, I., Reijers, H.A., van der Aalst, W.M.P. (2008). Case Handling Systems as Product Based Workflow Design Support. In: Filipe, J., Cordeiro, J., Cardoso, J. (eds) Enterprise Information Systems. ICEIS 2007. Lecture Notes in Business Information Processing, vol 12. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-88710-2_15

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  • DOI: https://doi.org/10.1007/978-3-540-88710-2_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-88709-6

  • Online ISBN: 978-3-540-88710-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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