Abstract
This project investigates reasons for use and non-use of interactive products by two age groups. It was motivated by the assumption that older adults, when given the chance, report more than just usability-related aspects of interactive products. In laboratory settings, older adults are oftentimes confronted with unfamiliar technology. In this case, instrumental qualities are of primary concern. However, the picture might be different, when it is up to the participant to choose the device. Twenty younger (20-33 years) and 20 older (65-80 years) adults were provided with a disposable camera and a documentation-booklet for one week in order to photograph and describe positive as well as negative examples of interactive products in their surrounding. After this week of intensive sensitization, participants named five reasons that motivated them to use technology, and five that led to avoidant behaviour. A qualitative content analysis with an inductive development of categories was conducted.
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Pohlmeyer, A.E., Blessing, L., Wandke, H., Maue, J. (2009). The Value of Answers without Question[s]: A Qualitative Approach to User Experience and Aging. In: Kurosu, M. (eds) Human Centered Design. HCD 2009. Lecture Notes in Computer Science, vol 5619. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-02806-9_103
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