Abstract
Off-the-shelf applications have seen a steady growth in many industries. The goal of the paper is to explore whether this also applies to higher education as a domain where institutions are facing new challenges and thus might be on the verge of modernizing their application landscape. The results of a survey conducted among institutions of higher education in Germany show that there are a few dominant products that already automate the highly administrative process areas. However, there still are a few process areas with a low degree of automation. Surprisingly, users of home-grown systems do not necessarily plan to move onto "better" solutions even though at least two modern integrated products show promising interest among German institutions of higher education.
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Schilbach, H., Schönbrunn, K., Strahringer, S. (2009). Off-the-Shelf Applications in Higher Education: A Survey on Systems Deployed in Germany. In: Abramowicz, W., Flejter, D. (eds) Business Information Systems Workshops. BIS 2009. Lecture Notes in Business Information Processing, vol 37. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-03424-4_30
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DOI: https://doi.org/10.1007/978-3-642-03424-4_30
Publisher Name: Springer, Berlin, Heidelberg
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