Skip to main content
SpringerLink
Log in
Book cover

International Workshop on Intelligent Virtual Agents

IVA 2009: Intelligent Virtual Agents pp 174–180Cite as

On-Site Evaluation of the Interactive COHIBIT Museum Exhibit

  • Conference paper

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 5773))

Abstract

This paper presents the results of a field study of the COHIBIT museum exhibit. Its purpose is to convey knowledge about car-technology and virtual characters in an entertaining way. Two life-sized virtual characters interact with the visitors and support them in constructing car models with specific tangible car modules. The evaluation should reveal what makes the exhibit successful in terms of an overall user impression and how users rate the employed virtual characters. The focus of the evaluation is to measure the user experience that manifests in aspects like attraction, rejection and entertainment. Based on an analysis of relevant systems and evaluation models, an on-site evaluation for the COHIBIT exhibit has been designed. The results show that the positive user experience of the exhibit is mainly based on the non-task-specific aspects like virtual characters, joy of use and entertainment.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Cassell, J., Bickmore, T., Billinghurst, M., Campbell, L., Chang, K., Villhjálmsson, H., Yan, H.: An architecture for embodied conversational characters. In: Proceedings of the First Workshop on Embodied Conversational Characters (1998)

    Google Scholar 

  2. Babu, S., Schmugge, S.J., Barnes, T., Hodges, L.F.: “What would you like to talk about?” an evaluation of social conversations with a virtual receptionist. In: Gratch, J., Young, M., Aylett, R.S., Ballin, D., Olivier, P. (eds.) IVA 2006. LNCS (LNAI), vol. 4133, pp. 169–180. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

  3. Dorfmüller-Ulhaas, K., André, E.: The synthetic character ritchie: First steps towards a virtual companion for mixed reality. In: Proceedings of IEEE International Symposium on Mixed and Augmented Reality (ISMAR 2005), pp. 178–179 (2005)

    Google Scholar 

  4. Kenny, P., Parsons, T.D., Gratch, J., Rizzo, A.A.: Evaluation of justina: A virtual patient with PTSD. In: Prendinger, H., Lester, J.C., Ishizuka, M. (eds.) IVA 2008. LNCS (LNAI), vol. 5208, pp. 394–408. Springer, Heidelberg (2008)

    Chapter  Google Scholar 

  5. Ruttkay, Z., van Welbergen, H.: Elbows higher! performing, observing and correcting exercises by a virtual trainer. In: Prendinger, H., Lester, J.C., Ishizuka, M. (eds.) IVA 2008. LNCS (LNAI), vol. 5208, pp. 409–416. Springer, Heidelberg (2008)

    Chapter  Google Scholar 

  6. Gebhard, P., Schröder, M., Charfuelan, M., Endres, C., Kipp, M., Pammi, S., Rumpler, M., Türk, O.: IDEAS4Games: Building expressive virtual characters for computer games. In: Prendinger, H., Lester, J.C., Ishizuka, M. (eds.) IVA 2008. LNCS (LNAI), vol. 5208, pp. 426–440. Springer, Heidelberg (2008)

    Chapter  Google Scholar 

  7. Kopp, S., Jung, B., Leßmann, N., Wachsmuth, I.: Max - a multimodal assistant in virtual reality construction. In: KI, vol. 4, pp. 17–23 (2003)

    Google Scholar 

  8. Ndiaye, A., Gebhard, P., Kipp, M., Klesen, M., Schneider, M., Wahlster, W.: Ambient intelligence in edutainment: Tangible interaction with life-like exhibit guides. In: Maybury, M., Stock, O., Wahlster, W. (eds.) INTETAIN 2005. LNCS (LNAI), vol. 3814, pp. 104–113. Springer, Heidelberg (2005)

    Chapter  Google Scholar 

  9. Norman, D.: Invisible Computer: Why Good Products Can Fail, the Personal Computer Is So Complex and Information Appliances Are the Solution. MIT Press, Cambridge (1999)

    Google Scholar 

  10. Overbeeke, K., Djajadiningrat, T., Hummels, C., Wensveen, S., Frens, J.: Let’s make things engaging. In: Funology: from usability to enjoyment, pp. 7–17. Kluwer Academic Publishers, Norwell (2005)

    Google Scholar 

  11. Reeps, I.E.: Joy-of-use - a new quality for interactive products. Master’s thesis, Universität Konstanz (2004), http://kops.ub.uni-konstanz.de/volltexte/2004/1386/

  12. Ruttkay, Z., Pelachaud, C.: From Brows to Trust: Evaluating Embodied Conversational Agents. Springer, Heidelberg (2004)

    Book  MATH  Google Scholar 

  13. Catrambone, R., Stasko, J., Xiao, J.: Eca as user interface paradigm. In: From brows to trust: evaluating embodied conversational agents, pp. 239–267. Kluwer Academic Publishers, Norwell (2004)

    Chapter  Google Scholar 

  14. Bernsen, N.O., Dybkjaer, L.: User evaluation of conversational agent h. c. anderson. In: Proceedings of INTERSPEECH, pp. 237–241 (2005)

    Google Scholar 

  15. Kopp, S., Gesellensetter, L., Krämer, N.C., Wachsmuth, I.: A conversational agent as museum guide – design and evaluation of a real-world application. In: Panayiotopoulos, T., Gratch, J., Aylett, R.S., Ballin, D., Olivier, P., Rist, T. (eds.) IVA 2005. LNCS (LNAI), vol. 3661, pp. 329–343. Springer, Heidelberg (2005)

    Chapter  Google Scholar 

  16. Shneidermann, B., Maes, P.: Direct manipulation vs. interface agents. Interaction 4, 42–61 (1997)

    Article  Google Scholar 

  17. Rickenberg, R., Reeves, B.: The effects of animated characters on anxiety, task performance, and evaluations of user interfaces. In: Letters of CHI., pp. 49–56 (2000)

    Google Scholar 

  18. Dehn, D.M., Van Mulken, S.: The impact of animated interface agents: A review of empirical research. International Journal of Human-Computer Studies 52, 1–22 (2000)

    Article  Google Scholar 

  19. Ruttkay, Z., Dormann, C., Noot, H.: Embodied conversational agents on a common ground. In: From brows to trust: evaluating embodied conversational agents, pp. 27–66. Kluwer Academic Publishers, Dordrecht (2004)

    Chapter  Google Scholar 

  20. Isbister, K., Doyle, P.: The blind man and the elephant revisited. In: From Brows to Trust: Evaluating Embodied Conversational Agents., pp. 3–26. Kluwer Academic Publishers, Dordrecht (2004)

    Chapter  Google Scholar 

  21. Wiendl, V., Dorfmüller-Ulhaas, K., Schulz, N., André, E.: Integrating a virtual agent into the real world: The virtual anatomy assistant ritchie. In: Proceedings of the Seventh International Conference on Intelligen Virtual Agents. LNCS, pp. 211–224. Springer, Heidelberg (2007)

    Google Scholar 

  22. Hayes-Roth, B.: What makes characters seem life-like? In: Prendinger, H., Ishizuka, M. (eds.) Life-like Characters. Tools, Affective Functions and Applications, pp. 447–462. Springer, Berlin (2003)

    Google Scholar 

  23. AttrakDiffTM. UI Design GmbH (2009), http://www.attrakdiff.de/en/home/

  24. Westermann, R.: Empirical tests of scale type for individual ratings. Applied Psychological Measurement 9 (1985)

    Google Scholar 

  25. Kipp, M., Kipp, K.H., Ndiaye, A., Gebhard, P.: Evaluating the tangible interface and virtual characters in the interactive COHIBIT exhibit. In: Gratch, J., Young, M., Aylett, R.S., Ballin, D., Olivier, P. (eds.) IVA 2006. LNCS (LNAI), vol. 4133, pp. 434–444. Springer, Heidelberg (2006)

    Chapter  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. DFKI, Saarbrücken and Berlin, Germany

    Patrick Gebhard

  2. TU Illmenau, Illmenau, Germany

    Susanne Karsten

Authors
  1. Patrick Gebhard
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Susanne Karsten
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. Human Media Interaction (HMI), University of Twente, EWI (Zilverling), P.O.Box 217, 7500, Enschede, AE, The Netherlands

    Zsófia Ruttkay

  2. Deutsches Forschungszentrum für künstliche Intelligenz (DFKI), Campus D3.2, 66123, Saarbrücken, Germany

    Michael Kipp

  3. Human Media Interaction Group,Dept. of Computer Science, University of Twente, P.O. Box 217, 7500, Enschede, AE, The Netherlands

    Anton Nijholt

  4. Center for Analysis and Design of Intelligent Agents, CADIA, School of Computer Science, Reykjavik University, Kringlan 1, 103, Reykjavik, Iceland

    Hannes Högni Vilhjálmsson

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Gebhard, P., Karsten, S. (2009). On-Site Evaluation of the Interactive COHIBIT Museum Exhibit. In: Ruttkay, Z., Kipp, M., Nijholt, A., Vilhjálmsson, H.H. (eds) Intelligent Virtual Agents. IVA 2009. Lecture Notes in Computer Science(), vol 5773. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-04380-2_21

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-04380-2_21

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-04379-6

  • Online ISBN: 978-3-642-04380-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation