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Making the Invisible Visible: Design Guidelines for Supporting Social Awareness in Distributed Collaboration

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Book cover Web Information Systems and Technologies (WEBIST 2009)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 45))

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Abstract

Mechanisms  supporting a  shared  representation of  activities — or awareness—within a group of people are an important prerequisite for successful computer supported collaborative activities. This article highlights the design of awareness support from a social psychological viewpoint of human behaviour in and within groups. Based on this, design guidelines for awareness support in distributed collaboration—with an emphasis on promoting social awareness—are proposed and evaluated empirically. Results show that users awareness was influenced positively as predicted by the design guidelines.

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Authors and Affiliations

  1. University of Hamburg, Germany

    Monique Janneck

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  1. Monique Janneck
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Editors and Affiliations

  1. Department of Systems and informatics, Institute for Systems and Technologies of Information, Control and Communication (INSTICC) and Instituto Politécnico de Setúbal (IPS), Rua do Vale de Chaves, Estefanilha, 2910-761, Setúbal, Portugal

    José Cordeiro  & Joaquim Filipe  & 

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Janneck, M. (2010). Making the Invisible Visible: Design Guidelines for Supporting Social Awareness in Distributed Collaboration. In: Cordeiro, J., Filipe, J. (eds) Web Information Systems and Technologies. WEBIST 2009. Lecture Notes in Business Information Processing, vol 45. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-12436-5_14

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  • DOI: https://doi.org/10.1007/978-3-642-12436-5_14

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-12435-8

  • Online ISBN: 978-3-642-12436-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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