Abstract
This article introduces the concept of a behavior change support system and suggests it as a key construct for research on persuasive systems design, technologies, and applications. Key concepts for behavior change support systems are defined and a research agenda for them is outlined. The article suggests that a change in complying, a behavior change, and an attitude change (C-, B- or A-Change) constitute the archetypes of a behavioral change. Change in itself is either of a forming, altering or reinforcing outcome (F-, A- or R-Outcome). This research model will become helpful in researching and designing persuasive technology.
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Oinas-Kukkonen, H. (2010). Behavior Change Support Systems: A Research Model and Agenda. In: Ploug, T., Hasle, P., Oinas-Kukkonen, H. (eds) Persuasive Technology. PERSUASIVE 2010. Lecture Notes in Computer Science, vol 6137. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13226-1_3
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DOI: https://doi.org/10.1007/978-3-642-13226-1_3
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