Abstract
The primary challenge for information terminals, kiosks, and incidental use systems of all sorts, is that of getting the “first click” from busy passersby. This paper presents two studies that investigate the role of motion and physicality in drawing people to look and actively interact with generic information kiosks. The first study was designed as a 2x2 factorial design, physical v. on-screen gesturing and hand v. arrow motion, on a kiosk deployed in two locations, a bookstore and a computer science building lobby. The second study examined the effect of physical v. projected gesturing, and included a follow-up survey. Over twice as many passersby interacted in the physical v. on-screen condition in the first study and 60% more interacted in the second. These studies, in concert, indicate that physical gesturing does indeed significantly attract more looks and use for the information kiosk, and that form affects people’s impression and interpretation of these gestures.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Dix, A.: Beyond intention-pushing boundaries with incidental interaction. In: Proceedings of Building Bridges: Interdisciplinary Context-Sensitive Computing, Glasgow University (2002)
Goffman, E.: Behavior in public places: Notes on the social organization of gatherings. Free Press, New York (1966)
Kules, B., Kang, H., Plaisant, C., Rose, A., Shneiderman, B.: Immediate usability: a case study of public access design for a community photo library. Interacting with Computers 16(6), 1171–1193 (2004)
Steiger, P., Suter, B.A.: MINNELLI – Experiences with an Interactive Information Kiosk for Casual Users. In: Proceedings of Ubilab 1994, pp. 124–133 (1994)
Cassell, J., Stocky, T., Bickmore, T., Gao, Y., Nakano, Y., Ryokai, K., Tversky, D., Vaucelle, C., Vilhjálmsson, H.: MACK: Media lab autonomous conversational kiosk. In: Proceedings of Imagina, pp. 12–15 (2002)
McCauley, L., Mello, S.D.: MIKI: A Speech Enabled Intelligent Kiosk. In: Gratch, J., Young, M., Aylett, R.S., Ballin, D., Olivier, P. (eds.) IVA 2006. LNCS (LNAI), vol. 4133, pp. 132–144. Springer, Heidelberg (2006)
Reeves, B., Nass, C.: The media equation: How people treat computers, television, and new media like real people and places. Cambridge University Press, New York (1996)
Gockley, R., Bruce, A., Forlizzi, J., Michalowski, M., Mundell, A., Rosenthal, S., Sellner, B., Simmons, R., Snipes, K., Schultz, A.C.: Designing robots for long-term social interaction. In: Proceedings of 2005 IEEE/RSJ International Conference on Intelligent Robots and Systems, pp. 1338–1343 (2005)
Christian, A.D., Avery, B.L.: Speak out and annoy someone: experience with intelligent kiosks. In: Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 313–320. ACM, New York (2000)
Huang, E.M., Koster, A., Borchers, J.: Overcoming assumptions and uncovering practices: When does the public really look at public displays? In: Indulska, J., Patterson, D.J., Rodden, T., Ott, M. (eds.) PERVASIVE 2008. LNCS, vol. 5013, pp. 228–243. Springer, Heidelberg (2008)
Paulos, E., Jenkins, T.: Urban probes: encountering our emerging urban atmospheres. In: Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 341–350. ACM, New York (2005)
Ju, W., Takayama, L.: Approachability: How people interpret automatic door movement as gesture. International Journal of Design 3, 77–86 (2009)
Whyte, W.H.: The social life of small urban spaces, Conservation Foundation (1980)
Argyle, M.: Bodily communication. Methuen, New York (1988)
Latour, B.: Where are the missing masses? The sociology of a few mundane artifacts. In: Shaping technology/building society: Studies in sociotechnical change, pp. 225–258 (1992)
Breazeal, C.L.: Designing sociable robots. The MIT Press, Cambridge (2004)
Osawa, H., Mukai, J., Imai, M.: Display Robot-Interaction between Humans and Anthropomorphized Objects. In: The 16th IEEE International Symposium on Robot and Human interactive Communication, ROMAN 2007, pp. 451–456 (2007)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2010 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Ju, W., Sirkin, D. (2010). Animate Objects: How Physical Motion Encourages Public Interaction. In: Ploug, T., Hasle, P., Oinas-Kukkonen, H. (eds) Persuasive Technology. PERSUASIVE 2010. Lecture Notes in Computer Science, vol 6137. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-13226-1_6
Download citation
DOI: https://doi.org/10.1007/978-3-642-13226-1_6
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-13225-4
Online ISBN: 978-3-642-13226-1
eBook Packages: Computer ScienceComputer Science (R0)