Abstract
In the Web 2.0 users may freely contribute with information on several topics. Hence, public agencies can take advantage of this fact by creating communication channels with society. This paper presents the SocialSupervisor, a geographically enhanced social content site, where citizens can be notified about public works nearby. Moreover, they are able to post complaints related to any irregularity in public services. Such information forces the government to promote an immediate investigation of the facts.
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de Menezes, L.C., de Figueirêdo, H.F., Fernandes, R.M., da Silva, T.E., de Souza Baptista, C. (2010). SocialSupervisor: A Geographically Enhanced Social Content Site to Supervise Public Works. In: Andersen, K.N., Francesconi, E., Grönlund, Å., van Engers, T.M. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2010. Lecture Notes in Computer Science, vol 6267. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15172-9_13
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DOI: https://doi.org/10.1007/978-3-642-15172-9_13
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