Skip to main content

Developing a Framework of Common Information Space (CIS): Grounded Theory Analysis of Airport CIS

  • Conference paper
Book cover Collaboration and Technology (CRIWG 2010)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6257))

Included in the following conference series:

Abstract

The notion of Common Information Space (CIS) has been proposed in the field of Computer Supported Cooperative Work (CSCW) as a conceptual framework for analyzing cooperative work processes. The area is still in its formative years and requires more research to contribute to its development. This paper presents findings from an investigation undertaken for such an endeavor. Three perceptions of CIS are presented, which are, CIS as a socio-technical arrangement, dynamic arrangement, and dependency management arrangement. These have been derived from review of existing research contributing to CIS notion development and Grounded Theory analysis of collaborative work process in air traffic control setting. The findings presented in this paper provide a comprehensive and consolidated view of the notion development. The paper contributes to the ongoing discussion of CIS notion development by making theoretical as well as methodological contribution.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Gerson, E.M., Star, L.S.: Analyzing Due Process in the Workplace. ACM Transactions on Office Information Systems 4, 257–270 (1986)

    Article  Google Scholar 

  2. Strauss, A.: The Articulation of Project Work: An Organizational Process. The Sociological Quarterly 29, 163–178 (1988)

    Article  Google Scholar 

  3. Schmidt, K.: Cooperative Work and its Articulation: Requirements for Computer Support. Travail Humain 57(4), 345–366 (1993)

    Google Scholar 

  4. Schmidt, K., Bannon, L.: Taking CSCW Seriously: Supporting Articulation Work. Computer Supported Cooperative Work (CSCW): An International Journal 1, 7–40 (1992)

    Article  Google Scholar 

  5. Bannon, L.J., Schmidt, K.: CSCW: Four Characters in Search of a Context. Studies in Computer Supported Cooperative Work: Theory, Practice and Design, pp. 3–16 (1991)

    Google Scholar 

  6. Bannon, L.J.: Understanding Common Information Spaces in CSCW. In: Proceedings of the Workshop on Common Information Spaces, Copenhagen (2000)

    Google Scholar 

  7. Bannon, L.J., Bødker, S.: Constructing Common Information Spaces. In: Proceedings of the Fifth European Conference on Computer-Supported Cooperative Work (ECSCW 1997), Lancaster, England, pp. 81–96. Kluwer Academic Publishers, Dordrecht (1997)

    Google Scholar 

  8. Reddy, M., Dourish, P., Pratt, W.: Coordinating Heterogeneous Work: Information and Representation in Medical Care. In: Proceedings of the Seventh European Conference on Computer Supported Cooperative Work (ECSCW 2001), Bonn, Germany, pp. 239–258. Kluwer Academic Publishers, Netherlands (2001)

    Google Scholar 

  9. Bossen, C.: The Parameters of Common Information Spaces: the Heterogeneity of Cooperative Work at a Hospital Ward. In: Proceedings of the Conference on Computer Supported Cooperative Work, pp. 176–185. ACM, New Orleans (2002)

    Google Scholar 

  10. Munkvold, G., Ellingsen, G.: Common Information Spaces along the illness trajectories of chronic patients. In: Proceedings of the Tenth European Conference on Computer Supported Cooperative Work (ECSCW 2007), Limerick, Ireland, pp. 291–310. Springer, London (2007)

    Google Scholar 

  11. Fields, B., Amaldi, P., Tassi, A.: Representing Collaborative Work: The Airport as Common Information Space. Cognition, Technology and Work 7(2), 119–133 (2005)

    Article  Google Scholar 

  12. Rolland, H.K., Hepso, V., Monteiro, E.: Conceptualizing Common Information Spaces Across Heterogeneous Contexts: Mutable Mobiles and Side-effects of Integration. In: Proceedings of the Conference on Computer Supported Cooperative Work, Banff, Alberta, Canada, pp. 493–500. ACM Press, New York (2006)

    Google Scholar 

  13. Clement, A., Wagner, I.: Fragmentation Exchange: Disarticulation and the Need for Regionalized Communication Spaces. In: Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work (ECSCW 1995), Stockholm, Sweden, pp. 33–49. Kluwer Academic Publishers, Dordrecht (1995)

    Google Scholar 

  14. Randall, D.: What’s Common about Common Information Spaces? In: Proceedings of the Workshop on Cooperative Organization of Common Information Spaces, Technical University of Denmark (2000)

    Google Scholar 

  15. Bertelsen, W.O., Bodker, S.: Cooperation in massively distributed information spaces. In: Proceedings of the Seventh European Conference on Computer Supported Cooperative Work (ECSCW 2001), Bonn, Germany, pp. 1–17. Kluwer Academic Publishers, Dordrecht (2001)

    Google Scholar 

  16. Crabtree, A.: Designing Collaborative Systems. In: A Practical Guide to Ethnography. Springer, London (2003)

    Google Scholar 

  17. Poole, M.S., DeSanctis, G.: Use of group decision support systems as an appropriation process. In: Proceedings of the 22nd Annual Hawaii International Conference on Systems Sciences, pp. 149–157. ACM, New York (1989)

    Google Scholar 

  18. Glaser, B.G., Strauss, A.: The Discovery of Grounded Theory: Strategies for Qualitative Research. Aldine, New York (1967)

    Google Scholar 

  19. Glaser, B.G.: Theoretical Sensitivity. In: Advances in the Methodology of Grounded Theory. The Sociology Press, Mill Valley (1978)

    Google Scholar 

  20. Selvaraj, N., Fields, B.: A Grounded Theory Approach towards Conceptualizing CIS for Heterogeneous Work Communities. In: Proceedings of the 23rd BCS Conference on Human Computer Interaction (HCI 2009), Cambridge, UK, pp. 471–479. British Computer Society, Swinton (2009)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2010 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Selvaraj, N., Fields, B. (2010). Developing a Framework of Common Information Space (CIS): Grounded Theory Analysis of Airport CIS. In: Kolfschoten, G., Herrmann, T., Lukosch, S. (eds) Collaboration and Technology. CRIWG 2010. Lecture Notes in Computer Science, vol 6257. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-15714-1_21

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-15714-1_21

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-15713-4

  • Online ISBN: 978-3-642-15714-1

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics