Abstract
This paper introduces FOLCOM, a FOLksonomy Cost estimatiOn Method that uses a story-points-approach to quantitatively assess the efforts that are cumulatively associated with tagging a collection of information objects by a community of users. The method was evaluated through individual, face-to-face structured interviews with eight knowledge management experts from several large ICT enterprises interested in either adopting tagging internally as a knowledge management solution, or just in tangible evidence of its added value. As a second theme of our evaluation, we calibrated the parameters of the method based on data collected from a series of six user experiments, reaching a promising prediction accuracy within a margin of ±25% in 75% of the cases.
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Simperl, E., Bürger, T., Hofer, C. (2010). FOLCOM or the Costs of Tagging. In: Cimiano, P., Pinto, H.S. (eds) Knowledge Engineering and Management by the Masses. EKAW 2010. Lecture Notes in Computer Science(), vol 6317. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16438-5_12
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DOI: https://doi.org/10.1007/978-3-642-16438-5_12
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