Abstract
The Web has proved to be an unprecedented success for facilitating the publication, use and exchange of information on a planetary scale, on virtually every topic, and representing an amazing diversity of opinions, viewpoints, mindsets and backgrounds. Its design principles and core technological components have lead to an unprecedented growth and mass collaboration. This trend is also finding increasing adoption in business environments. Nevertheless, the Web is also confronted with fundamental challenges with respect to the purposeful access, processing and management of these sheer amounts of information, whilst remaining true to its principles, and leveraging the diversity inherently unfolding through world wide scale collaboration. In this chapter we will motivate engagement with these challenges and the development of methods, techniques, software and data sets that leverage diversity as a crucial source of innovation and creativity. We consider how to provide enhanced support for feasibly managing data at a very large scale, and design novel algorithms that reflect diversity in the ways information is selected, ranked, aggregated, presented and used. A successful diversity-aware information management solution will scale to very large amounts of data and hundreds of thousands of users, but also to a plurality of points of views and opinions. Research towards this end is carried out on realistic data sources with billions of items, through open source extensions to popular communication and collaboration platforms such as MediaWiki and WordPress.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Baldi, P., Frasconi, P., Smyth, P.: Modeling the Internet and the Web: Probabilistic Methods and Algorithms. Wiley Series in Probability and Statistics. Wiley, New York (2003)
Fortuna, B., Galleguillos, C., Cristianini, N.: Detecting the bias in media with statistical learning methods (2008)
Ghose, A., Ipeirotis, P.G.: Designing novel review ranking systems: predicting the usefulness and impact of reviews. In: ICEC ’07: Proceedings of the Ninth International Conference on Electronic Commerce, pp. 303–310 (2007)
Goldberg, D., Nichols, D., Oki, B.M., Terry, D.: Using collaborative filtering to weave an information tapestry. Commun. ACM 35(12), 61–70 (1992)
Iacobelli, F., Birnbaum, L., Hammond, K.J.: Tell me more, not just “more of the same”. In: IUI ’10: Proceeding of the 14th International Conference on Intelligent User Interfaces, pp. 81–90. ACM, New York (2010)
Knowledge@Wharton: Rethinking the long tail theory: how to define ‘hits’ and ‘niches’ (2009)
Mannix, E., Neale, M.A.: What difference makes a difference? Psychol. Sci. Public Interest 6(2) (2005)
O’Hara, K., Stevens, D.: The Devil’s long tail: religious moderation and extremism on the web. IEEE Intell. Syst. 24, 37–43 (2009)
Page, L., Brin, S., Motwani, R., Winograd, T.: The pagerank citation ranking: bringing order to the web. Technical report, Stanford Digital Library Technologies Project (1998)
Sharoda, P., Meredith Ringel, M.: CoSense: enhancing sensemaking for collaborative web search. In: CHI ’09: Proceedings of the 27th International Conference on Human Factors in Computing Systems, pp. 1771–1780 (2009)
Shirky, C.: Here Comes Everybody: The Power of Organizing Without Organizations. Penguin Group, Baltimore (2008)
Tapscott, D., Williams, A.D.: Wikinomics: How Mass Collaboration Changes Everything. Portfolio, New York (2006)
Zhang, M., Ye, X.: A generation model to unify topic relevance and lexicon-based sentiment for opinion retrieval. In: SIGIR ’08: Proceedings of the 31st Annual International ACM SIGIR Conference on Research and Development in Information Retrieval, pp. 411–418 (2008)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Simperl, E., Vrandečić, D., Norton, B. (2011). Reflecting Knowledge Diversity on the Web. In: Fensel, D. (eds) Foundations for the Web of Information and Services. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19797-0_10
Download citation
DOI: https://doi.org/10.1007/978-3-642-19797-0_10
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-19796-3
Online ISBN: 978-3-642-19797-0
eBook Packages: Computer ScienceComputer Science (R0)