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International Conference on Enterprise Information Systems

ICEIS 2010: Enterprise Information Systems pp 177–192Cite as

CONTASK: Context-Sensitive Task Assistance in the Semantic Desktop

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 73))

Abstract

In knowledge work, users are confronted with difficulties in remembering, retrieving, and accessing relevant information and knowledge for their task at hand. In addition, knowledge-intensive, task-oriented work is highly fragmented and, therefore, requires knowledge workers to effectively handle and recover from interruptions.

The Semantic Desktop approach provides an environment to represent, maintain, and work with a user’s personal knowledge space. We present an approach to support knowledge-intensive tasks with a context-sensitive task management system that is integrated in the Nepomuk Semantic Desktop. The context-sensitive assistance is based on the combination of user observation, agile task modelling, automatic task prediction, as well as elicitation and proactive delivery of relevant information items from the knowledge worker’s personal knowledge space.

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Author information

Authors and Affiliations

  1. German Research Center for AI (DFKI GmbH), Kaiserslautern, Germany

    Heiko Maus, Sven Schwarz & Andreas Dengel

  2. Computer Science Department, University of Kaiserslautern, Kaiserslautern, Germany

    Jan Haas & Andreas Dengel

Authors
  1. Heiko Maus
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  2. Sven Schwarz
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  3. Jan Haas
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  4. Andreas Dengel
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Editor information

Editors and Affiliations

  1. Department of Systems and Informatics, Polytechnic Institute of Setúbal, Rua do Vale de Chaves - Estefanilha, 2910-761, Setúbal, Portugal

    Joaquim Filipe

  2. Institute for Systems and Technologies of Information, Control and Communication Department of Systems and Informatics, Polytechnic Institute of Setúbal, Rua do Vale de Chaves - Estefanilha, 2910-761, Setúbal, Portugal

    José Cordeiro

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© 2011 Springer-Verlag Berlin Heidelberg

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Maus, H., Schwarz, S., Haas, J., Dengel, A. (2011). CONTASK: Context-Sensitive Task Assistance in the Semantic Desktop. In: Filipe, J., Cordeiro, J. (eds) Enterprise Information Systems. ICEIS 2010. Lecture Notes in Business Information Processing, vol 73. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19802-1_13

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  • DOI: https://doi.org/10.1007/978-3-642-19802-1_13

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-19801-4

  • Online ISBN: 978-3-642-19802-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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