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International Conference on Business Process Management

BPM 2010: Business Process Management Workshops pp 208–213Cite as

Dimensions of Business Process Intelligence

  • Conference paper

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 66))

Abstract

Some approaches to support decision making in the context of business process management exist since a couple of years. Most of them are not systemized. This fact leads to the necessity of a classification of this broad area. The paper´s objective is to evaluate and differentiate approaches of Business Process Intelligence (BPI) within the last decade. The results of this analysis are a morphological box and a definition to clarify potentials of Business Process Intelligence. The definition integrates the most frequently used characteristics as well as different understandings of BPI and it indicates a holistic view on the dimensions of this area. Additionally, the literature-based propositions regarding current shifts provide the author´s perspective to the field of BPI and point out a guideline for further research.

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Author information

Authors and Affiliations

  1. Mercator School of Management Department of Technology and Operations Management Chair of Information Systems and Operations Research, University of Duisburg-Essen, Lotharstraße 63, 47057, Duisburg, Germany

    Markus Linden & Peter Chamoni

  2. Faculty of Business Administration Chair of Information Systems and Information Management, University for Mining and Technology of Freiberg, Lessingstraße 45, 09599, Freiberg, Germany

    Carsten Felden

Authors
  1. Markus Linden
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  2. Carsten Felden
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  3. Peter Chamoni
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Editor information

Editors and Affiliations

  1. Stevens Institute of Technology, Howe School of Technology Management, 07030, Hoboken, NY, USA

    Michael zur Muehlen

  2. Department of Computer Science, University of California, 93106-5110, Santa Barbara, CA, USA

    Jianwen Su

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© 2011 Springer-Verlag Berlin Heidelberg

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Cite this paper

Linden, M., Felden, C., Chamoni, P. (2011). Dimensions of Business Process Intelligence. In: zur Muehlen, M., Su, J. (eds) Business Process Management Workshops. BPM 2010. Lecture Notes in Business Information Processing, vol 66. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20511-8_19

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  • DOI: https://doi.org/10.1007/978-3-642-20511-8_19

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-20510-1

  • Online ISBN: 978-3-642-20511-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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