Abstract
This paper argues that an explicit account of rationale is essential for the effective management and evolution of semi-structured processes. Our approach is based on a view of semi-structured process models as unfinished products whose design is implicitly completed through their execution by process model users. The resulting refinements and modifications of the process models are instances of user-driven design innovation. Our framework shows how rationale can explain a user’s individual execution decisions, as a basis for process modelers to improve the original process specifications. We propose and illustrate the ontological foundations of a modeling approach.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Loeffeler, T., Striemer, R., Deiters, W.: A Framework for Identification, Classification and IT Support of Semi-Structured Business Processes. Knowledge and Process Management 5, 51–57 (1998)
Lee, J.: Design Rationale Systems: Understanding the Issues. IEEE Expert 12, 78–85 (1997)
von Hippel, E., Katz, R.: Shifting Innovation to Users via Toolkits. Management Science 48, 821–833 (2002)
Redström, J.: RE: Definitions of Use. Design Studies 29, 410–423 (2008)
Kruchten, P.: Casting Software Design in the Function-Behavior-Structure Framework. IEEE Software 22, 52–58 (2005)
Simon, H.A.: The Sciences of the Artificial. MIT Press, Cambridge (1996)
van Aken, J.E.: Design Science and Organization Development Interventions: Aligning Business and Humanistic Values. Journal of Applied Behavioral Science 43, 67–88 (2007)
Soffer, P., Regev, G.: On the Notion of Soft-Goals in Business Process Modeling. Business Process Management Journal 11, 663–679 (2005)
Rosemann, M., Recker, J., Flender, C.: Contextualisation of Business Processes. International Journal of Business Process Integration and Management 3, 47–60 (2008)
Kannengiesser, U.: Process Flexibility: A Design View and Specification Schema. In: Mendling, J., Rinderle-Ma, S., Esswein, W. (eds.) Enterprise Modelling and Information Systems Architectures 2009, pp. 111–124. University of Ulm, Germany (2009)
Gero, J.S., Kannengiesser, U.: Understanding Innovation as Change of Value Systems. In: Tan, R., Cao, G., León, N. (eds.) Growth and Development of Computer-Aided Innovation, pp. 249–257. Springer, Boston (2009)
Curtis, B., Kellner, M.I., Over, J.: Process Modeling. Communications of the ACM 35, 75–90 (1992)
Ram, S., Liu, J.: Understanding the Semantics of Data Provenance to Support Active Conceptual Modeling. In: Chen, P.P., Wong, L.Y. (eds.) ACM-L 2006. LNCS, vol. 4512, pp. 17–29. Springer, Heidelberg (2007)
Gero, J.S.: Design Prototypes: A Knowledge Representation Schema for Design. AI Magazine 11, 26–36 (1990)
Gero, J.S., Kannengiesser, U.: The Situated Function-Behaviour-Structure Framework. Design Studies 25, 373–391 (2004)
Chandrasekaran, B., Goel, A.K., Iwasaki, Y.: Functional Representation as Design Rationale. Computer 26, 48–56 (1993)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Kannengiesser, U., Zhu, L. (2011). Rationale in Semi-structured Processes. In: zur Muehlen, M., Su, J. (eds) Business Process Management Workshops. BPM 2010. Lecture Notes in Business Information Processing, vol 66. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20511-8_58
Download citation
DOI: https://doi.org/10.1007/978-3-642-20511-8_58
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-20510-1
Online ISBN: 978-3-642-20511-8
eBook Packages: Computer ScienceComputer Science (R0)