Abstract
The design outcomes of this paper are four e-wallet prototypes. E-wallets are intended to replace the existing physical wallet, with its notes, coins, bills, photos, plastic cards, loyalty cards etc. Four different user groups, including Young Teenagers, Young Adults, Mothers and Business Men, have been involved in design and test of the prototypes. Interviews and user tests have provided data for the construction of first a conceptual model, in the form of sketches, and later a functional model, in the form of mock-ups. During the design phases, knowledge was gained on what properties, including design, functional, service, and interaction, the user groups would like the e-wallet to hold. The properties have been to develop four prototypes, one for each user group.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Buxton, W.: Sketching User Experience: Getting the Design Right and the Right Design. Morgan Kaufmann, San Francisco (2007)
Dahlberg, T., Mallat, N.: Mobile Payment Service Development-Managerial Implications of Consumer Value Perceptions. Citeseer (2002)
Dahlberg, T., Mallat N., Ondrus J., Zmijewska A.: Mobile Payment Market and Research: Past, Present and Future. Presentation at Helsinki Mobility Roundtable, Helsinki, Finland (2006)
Dahlberg, T., Mallat, N., Ondrus, J., Zmijewska, A.: Past, Present and Future of Mobile Payments Research: A Literature Review. Electronic Commerce Research and Applications 7(2), 165–181 (2008)
Ferguson, N.: The Ascent of Money: A Financial History of the World. Penguin Books, London (2009)
Garcia-Swartz, D., Hahn, R., Layne-Farrar, A.: The Move toward a Cashless Society: A Closer Look at Payment Instrument Economics. Review of Network Economics 5(2), 175–197 (2006)
Hevner, A., Chatterjee, S.: Design Science Research in Information Systems. Design Research in Information Systems, 9–22 (2010)
Hevner, A.R., March, S.T., Park, J., Ram, S.: Design Science in Information Systems Research. MIS Quarterly 28(1), 75–105 (2004)
Hilavuo, S.: Business Evolution of Mobile Services. In: Managing Mobile Services-Technologies and Business Practices, Chichester, pp. 17–45 (2005)
Kim, H., DeVaney, S.A.: The Determinants of Outstanding Balances among Credit Card Revolvers. Financial Counseling and Planning 12(1), 67–77 (2001)
Knights, D., Noble, F., Vurdubakis, T., Willmott, H.: Electronic Cash and the Virtual Marketplace: Reflections on a Revolution Postponed. Organization 14(6), 747 (2007)
Li, H., Leckenby, J.D.: Examining the Effectiveness of Internet Advertising Formats. Internet Advertising: Theory and Research 203 (2007)
Mallat, N.: Exploring Consumer Adoption of Mobile Payments: A Qualitative Study. The Journal of Strategic Information Systems 16(4), 413–432 (2007)
Mallat, N., Rossi, M., Tuunainen, V.K.: Mobile Banking Services. Communications of the ACM 47(5), 42–46 (2004)
Munck, M.G. The Future Is Contactless. Presentation from a Get Fit Meeting at Nets on the 30th of November (2010), http://www.cfir.dk/Forside/Arrangementer/GetFIT-Novemberthe30th/Slidesfraarrangementet.aspx
Nielsen, L.: Engaging Personas and Narrative Scenarios. Phd Series, vol. 17. Samfundslitteratur, Copenhagen (2004)
Ondrus, J., Pigneur, Y.: Towards a Holistic Analysis of Mobile Payments: A Multiple Perspectives Approach. Electronic Commerce Research and Applications 5(3), 246–257 (2006)
Peffers, K., Tuunanen, T., Gengler, C.E., Rossi, M., Hui, W., Virtanen, V., Bragge, J.: The Design Science Research Process: A Model for Producing and Presenting Information Systems Research (2006)
Pugh, S.: Total Design: Integrated Methods for Successful Product Engineering. Addison-Wesley, Reading (1991)
Sharp, H., Rogers, Y., Preece, J.: Interaction Design: Beyond Human-Computer Interaction, 2nd edn. Hoboken, Chichester (2007)
Takeda, H., Veerkamp, P., Yoshikawa, H.: Modeling Design Process. AI Magazine 11(4), 37 (1990)
Vaishnavi, V., Kuechler, W.: Design Science Research Methods and Patterns: Innovating Information and Communication Technology. Auerbach Publications, Boca Raton (2008)
Van Aken, J.E.: Management Research as a Design Science: Articulating the Research Products of Mode 2 Knowledge Production in Management. British Journal of Management 16(1), 19–36 (2005)
Wells, W.D., Gubar, G.: Life Cycle Concept in Marketing Research. Journal of Marketing Research 3(4), 355–363 (1966)
Zheng, X., Chen, D.: Study of Mobile Payments System. In: IEEE International Conference on E-Commerce Technology, CEC 2003 (2003)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Olsen, M., Hedman, J., Vatrapu, R. (2011). e-wallet Prototypes. In: Jain, H., Sinha, A.P., Vitharana, P. (eds) Service-Oriented Perspectives in Design Science Research. DESRIST 2011. Lecture Notes in Computer Science, vol 6629. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-20633-7_16
Download citation
DOI: https://doi.org/10.1007/978-3-642-20633-7_16
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-20632-0
Online ISBN: 978-3-642-20633-7
eBook Packages: Computer ScienceComputer Science (R0)