Abstract
To achieve transformational government (T-Gov), the interaction between citizens and government should be explored under a new perspective enhancing citizens’ active participation. Web 2.0 paradigm could support many of the key features of such T-Gov interaction model. In this paper we explore the potential to utilize OpenSocial API to build OpenSocialGov, a set of libraries to construct Web 2.0 environments for the delivery of governmental e-services. In practice, OpenSocialGov enables citizens, businesses and public agencies to participate in a “governmental network”, similar to a social network, which facilitates them to establish different kinds of relationships between them, as in the real world, and collaborate to perform specific tasks, composed by simple e-services developed by public agencies or even third party entities. Basic OpenSocialGov features and implementation issues, as the extension of OpenSocial API to meet the requirements of the proposed T-Gov interaction model are also discussed.
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Dais, A., Nikolaidou, M., Anagnostopoulos, D. (2011). OpenSocialGov: A Web 2.0 Environment for Governmental E-Service Delivery. In: Andersen, K.N., Francesconi, E., Grönlund, Å., van Engers, T.M. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2011. Lecture Notes in Computer Science, vol 6866. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22961-9_14
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DOI: https://doi.org/10.1007/978-3-642-22961-9_14
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