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International Conference on Business Process Management

BPM 2011: Business Process Management pp 29–37Cite as

On Cross-Enterprise Collaboration

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 6896))

Abstract

Globalization, specialization, and rapid innovation are changing several aspects of business operations. Many large organizations that were once self-sufficient and that could dictate processes to partners and suppliers are now finding this model difficult to sustain. In the emerging model of global service delivery several competing service providers must work collaboratively to develop business solutions, either hierarchically or as peers. Overall project failures, uncontrollable delays, and significant financial losses have been observed in many global service delivery projects, indicating the importance of finding new ways to better support cross-enterprise work. This paper puts forth directions to explore the management and coordination of complex end-to-end processes carried out collaboratively by several organizations.

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Author information

Authors and Affiliations

  1. IBM Thomas J. Watson Research Center, Hawthorne, NY, 10532, USA

    Lav R. Varshney & Daniel V. Oppenheim

Authors
  1. Lav R. Varshney
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  2. Daniel V. Oppenheim
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Editor information

Editors and Affiliations

  1. Faculty of Computer Science, Workflow Systems and Technology, University of Vienna, Vienna, Austria

    Stefanie Rinderle-Ma

  2. Laboratoire LIMOS - CNRS, Blaise Pascal University, Clermont-Ferrand, France

    Farouk Toumani

  3. Institut für Informatik, University of Rostock, Rostock, Germany

    Karsten Wolf

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© 2011 Springer-Verlag Berlin Heidelberg

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Varshney, L.R., Oppenheim, D.V. (2011). On Cross-Enterprise Collaboration. In: Rinderle-Ma, S., Toumani, F., Wolf, K. (eds) Business Process Management. BPM 2011. Lecture Notes in Computer Science, vol 6896. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-23059-2_5

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  • DOI: https://doi.org/10.1007/978-3-642-23059-2_5

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-23058-5

  • Online ISBN: 978-3-642-23059-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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