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International Workshop on Global Sourcing of Information Technology and Business Processes

Global Sourcing 2011: New Studies in Global IT and Business Service Outsourcing pp 1–20Cite as

Mechanisms to Implement a Global Multisourcing Strategy

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 91))

Abstract

Many multinational enterprises apply multisourcing approaches and both practitioner-related and scholarly literature has identified multisourcing as an emerging key strategy. Multisourcing is described as the blending of services from multiple company-internal and company-external suppliers. Despite its relevance, current literature lacks depth in terms of implementing multisourcing and only a few articles describe multisourcing strategies in detail. Especially, multisourcing in a group-context is scarcely covered. This research study contributes to the body of knowledge by analyzing the case of a worldwide leading financial services provider. This article describes mechanisms that support the implementation of a global multisourcing strategy at a business group with a federal IT organization and provides insights into a real-life example of global multisourcing. Propositions on governance aspects for multisourcing are derived and a split of activities between the group center and the business entities is suggested. In particular, the organizational setup of a business group – with the numerous business entities and the federal governance model – determines the multisourcing strategy and the split of activities. Hence, this research also helps practitioners facing similar challenges.

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Author information

Authors and Affiliations

  1. Institute of Information Management, University of St. Gallen, Mueller-Friedberg-Str. 8, 9000, St. Gallen, Switzerland

    Thomas Ph. Herz, Florian Hamel, Falk Uebernickel & Walter Brenner

Authors
  1. Thomas Ph. Herz
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  2. Florian Hamel
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  3. Falk Uebernickel
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  4. Walter Brenner
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Editor information

Editors and Affiliations

  1. Warwick Business School, University of Warwick, Coventry, UK

    Julia Kotlarsky

  2. London School of Economics, London, UK

    Leslie P. Willcocks

  3. Rotterdam School of Management, Erasmus University, Rotterdam, The Netherlands

    Ilan Oshri

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Herz, T.P., Hamel, F., Uebernickel, F., Brenner, W. (2011). Mechanisms to Implement a Global Multisourcing Strategy. In: Kotlarsky, J., Willcocks, L.P., Oshri, I. (eds) New Studies in Global IT and Business Service Outsourcing. Global Sourcing 2011. Lecture Notes in Business Information Processing, vol 91. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-24815-3_1

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  • DOI: https://doi.org/10.1007/978-3-642-24815-3_1

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-24814-6

  • Online ISBN: 978-3-642-24815-3

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