Skip to main content

A Notation for Supporting Social Business Process Modeling

  • Conference paper
Business Process Model and Notation (BPMN 2011)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 95))

Included in the following conference series:

Abstract

Social networking is more and more considered as crucial for helping organizations harness the value of informal relationships and weak ties, without compromising the consolidated business practices embedded in conventional BPM solutions. However, no appropriate notation has been devised for specifying social aspects within business process models. In this paper we propose a first attempt towards the extension of business process notations with social features. In particular, we devise an extension of the BPMN notation for capturing social requirements. Such extension does not alter the semantics of the language: it includes a set of new event types and task types, together with some annotation for the pool/lane levels. This notation enables the description of social behaviours within BPMN diagrams. To demonstrate the applicability of the notation, we implement it within the WebRatio BPM editor and we provide a code generation framework that automatically produces a process enactment Web application connected with mainstream social platforms.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 54.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 69.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Brambilla, M., Butti, S., Fraternali, P.: Webratio BPM: A Tool for Designing and Deploying Business Processes on the Web. In: Benatallah, B., Casati, F., Kappel, G., Rossi, G. (eds.) ICWE 2010. LNCS, vol. 6189, pp. 415–429. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  2. Brambilla, M., Fraternali, P., Vaca, C.: A model-driven approach to social BPM applications. In: Social BPM Handbook, pp. 95–112. Future Strategies - WfMC (2011)

    Google Scholar 

  3. Ceri, S., Fraternali, P., Bongio, A., Brambilla, M., Comai, S., Matera, M.: Designing Data-Intensive Web Applications. Morgan Kaufmann Publishers Inc. (2002)

    Google Scholar 

  4. Dengler, F., Koschmider, A., Oberweis, A., Zhang, H.: Social Software for Coordination of Collaborative Process Activities. In: zur Muehlen, M., Su, J. (eds.) BPM 2010 Workshops. LNBIP, vol. 66, pp. 396–407. Springer, Heidelberg (2011)

    Chapter  Google Scholar 

  5. Erol, S., Granitzer, M., Happ, S., Jantunen, S., Jennings, B., Johannesson, P., Koschmider, A., Nurcan, S., Rossi, D., Schmidt, R.: Combining BPM and social software: contradiction or chance? J. Softw. Maint. Evol. 22, 449–476 (2010)

    Article  Google Scholar 

  6. Farrell, S., Lau, T., Nusser, S., Wilcox, E., Muller, M.: Socially augmenting employee profiles with people-tagging. In: Proceedings of the 20th Annual ACM Symposium on User Interface Software and Technology, pp. 91–100 (2007)

    Google Scholar 

  7. Fischer, L. (ed.): Social BPM. Work, Planning and Collaboration Under the Impact of Social Technology. Future Strategies - WfMC (2011)

    Google Scholar 

  8. Holtzblatt, L., Tierney, M.L.: Measuring the effectiveness of social media on an innovation process. In: Proceedings of the 2011 Annual Conference Extended Abstracts on Human Factors in Computing Systems, CHI EA 2011, pp. 697–712. ACM (2011)

    Google Scholar 

  9. Huiming, Q., Sun, J., Jamjoom, H.T.: SCOOP: Automated social recommendation in enterprise process management. In: IEEE SCC, vol. 1, pp. 101–108 (2008)

    Google Scholar 

  10. Johannesson, P., Andersson, B., Wohed, P.: Business Process Management with Social Software Systems-A New Paradigm for Work Organisation. In: Ardagna, D., Mecella, M., Yang, J. (eds.) BPM 2008 Workshops. LNBIP, vol. 17, pp. 659–665. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  11. Koschmider, A., Song, M., Reijers, H.A.: Social Software for Modeling Business Processes. In: Ardagna, D., Mecella, M., Yang, J. (eds.) BPM 2008 Workshops. LNBIP, vol. 17, pp. 666–677. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  12. Neumann, G., Erol, S.: From a Social Wiki to a Social Workflow System. In: Ardagna, D., Mecella, M., Yang, J. (eds.) BPM 2008 Workshops. LNBIP, vol. 17, pp. 698–708. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  13. Riemer, K., Richter, A.: Tweet inside: Microblogging in a corporate context. In: Proceedings 23rd Bled eConference, eTrust, BLED 2010, paper 41 (2010)

    Google Scholar 

  14. Schmidt, A., Braun, S.: People tagging & ontology maturing: Towards collaborative competence management. In: 8th International Conference on the Design of Cooperative Systems (COOP 2008), Carry-le-Rouet (2008)

    Google Scholar 

  15. Schmidt, R., Dengler, F., Kieninger, A.: Co-creation of Value in IT Service Processes Using Semantic MediaWiki. In: Rinderle-Ma, S., Sadiq, S., Leymann, F. (eds.) BPM 2009 Workshops. LNBIP, vol. 43, pp. 255–265. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  16. Silva, A.R., Meziani, R., Magalhães, R., Martinho, D., Aguiar, A., Flores, N.: AGILIPO: Embedding Social Software Features into Business Process Tools. In: Rinderle-Ma, S., Sadiq, S., Leymann, F. (eds.) BPM 2009 Workshops. LNBIP, vol. 43, pp. 219–230. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  17. van der Aalst, W.M.P., ter Hofstede, A.H.M., Kiepuszewski, B., Barros, A.P.: Workflow patterns. Distributed and Parallel Databases 14, 5–51 (2003), doi:10.1023/A:1022883727209

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Brambilla, M., Fraternali, P., Vaca, C. (2011). A Notation for Supporting Social Business Process Modeling. In: Dijkman, R., Hofstetter, J., Koehler, J. (eds) Business Process Model and Notation. BPMN 2011. Lecture Notes in Business Information Processing, vol 95. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25160-3_7

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-25160-3_7

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-25159-7

  • Online ISBN: 978-3-642-25160-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics