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Symposium of the Austrian HCI and Usability Engineering Group

USAB 2011: Information Quality in e-Health pp 133–149Cite as

Usability Evaluation of Digital Dictation Procedure - An Interaction Analysis Approach

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Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 7058))

Abstract

This paper introduces a usability study of digital dictation procedure in which a task-originating modelling method, called interaction sequence illustration (ISI), was used for analysing interaction steps and stages. The analysis was conducted from the physician’s viewpoint in a real-life clinical environment. Study results showed that the observed process of digital dictation is inefficient and unnecessarily lengthy. The analysis also revealed a number of interaction design failures and complex interaction sequences. In the study the ISI approach is suitable for providing concrete and detailed information about the steps and stages of interaction, the usability of user interfaces, and the success of interaction design.

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Author information

Authors and Affiliations

  1. Strategic Usability Research Group, Department of Computer Science and Engineering, Aalto University School of Science, P.O. Box 19210, FIN-00076, Aalto, Finland

    Johanna Viitanen & Marko Nieminen

Authors
  1. Johanna Viitanen
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  2. Marko Nieminen
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Editor information

Editors and Affiliations

  1. Institute of Medical Informatics, Statistics and Documentation (IMI), Research Unit Human–Computer Interaction, Medical University Graz (MUG), Auenbruggerplatz 2/V, 8036, Graz, Austria

    Andreas Holzinger  & Klaus-Martin Simonic  & 

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Viitanen, J., Nieminen, M. (2011). Usability Evaluation of Digital Dictation Procedure - An Interaction Analysis Approach. In: Holzinger, A., Simonic, KM. (eds) Information Quality in e-Health. USAB 2011. Lecture Notes in Computer Science, vol 7058. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-25364-5_13

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  • DOI: https://doi.org/10.1007/978-3-642-25364-5_13

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-25363-8

  • Online ISBN: 978-3-642-25364-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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